Reservation Officer
- Hạn nộp: 20/05/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Giờ hành chính
Kinh doanh & tiếp thị
Nhân viên
13/04/2026 17:04
Mô tả công việc
- Receive reservations via phone, email, or online systems, ensuring accuracy and timely confirmations.
- Answer inquiries, provide information about rates, availability, and services to guest.
- Handle payments, including credit card transactions, and manage cancellations, modifications, and refunds.
- Maintain detailed records of guest information, preferences, and reservation history in reservation systems.
- Communicate with other departments such as housekeeping, front desk, or management to ensure smooth guest experiences.
- Offer special deals, packages, or upgrades to enhance bookings and revenue.
- Address booking issues or special requests tactful and professional.
Quyền lợi được hưởng
- 100% salary during probation
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Accor Academy .
- Opportunity to grow within the Hotel and across the world.
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Yêu cầu công việc
- Degree in Hospitality or similar major
- Experience in reservation or front office of Hotel
- Strong communication, interpersonal, and problem-solving skill
- Proficiency with reservation systems, databases, and computer applications.
- Ability to multitask, manage multiple reservations, and maintain accurate records.
- Attention to details and accuracy
- Communication and technical English
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô:
148 Đường Trần Hưng Đạo, Nguyễn Cư Trinh, Quận 1, Ho Chi Minh City, Vietnam
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https://www.pullman-saigon-centre.com/
Open on September 2013, Pullman Saigon Centre is ideally located in the heart of the city. The hotel is composed of 306 stylish Rooms and Suites, Lobby Bar, a main dining Buffet Restaurant, a Rooftop Restaurant and Terrace, Executive Lounge, over 700m2 of banquet and meeting rooms with upscale facilities and latest equipment, Swimming Pool, Fitness Centre & Health Spa.
Thông tin liên hệ
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Ms. Nhi - Chuyên viên Tuyển Dụng
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