Assistant Housekeeping Manager at Oakwood Residence Saigon

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 7 - TP HCM

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Buồng phòng

Vị trí
Trưởng ca/ Giám sát

Cập nhật
17/04/2026 09:47

To conduct daily short briefing with associates.
Directly assign Supervisors and Subordinates to daily according to occupancy, or particular job due to any funtion.
Arranging working schedule for staff and presenting to Housekeeping Manager.
Ensure that Guests receive prompt and courteous Housekeeping service, especially VIP guests are provided special attention.
Approach duties with an open mind, positive attitude and enthusiasm, thereby setting an example for others to emulate.
Assist Housekeeping Manager in personnel matters such as interview, appraisal and counseling, identify training needs, prepare training plan and conduct training sessions.
Ensure insufficient stock of cleaning materials, equipment and guest supplies, and that they are utilized economically and efficiently.
Patrol and inspect all housekeeping areas: Apartments and particularly VIP apartements areas.
Check & report in time any lost or breakage in apartments & in HK department to department head.
Check all issued out keys are are returned to office at the end of the shift.
Assist to monitor and control the implementation of Housekeeping SOPs including lost and found, security and emergency procedures.
Control the usage of materials and amenities and prepare the requisition order to for replacement.
To investigate and submit report on guest complaints, bad feedback and propose solution for correction & improvement.
Perform any other duties and special tasks assigned by Department Head.

Minimum 2 years of experience in a similar position, priority given to working in 4-5 stars hotels or Serviced apartments.
Possess a Bachelor’s Degree or Advanced Diploma in Hotel Management or a related field.
Fair oral and written communication skills good at Office software are required.
Effectively leading and motivating housekeeping staff, and communicating clearly with others.
Managing multiple tasks, prioritizing effectively, and maintaining a well-organized work environment.
Good organizational and time management skills, and ability to train and lead others and to resolve conflict.
Attention to Detail: maintaining high standards of cleanliness and presentation in all areas.
Knowledge in the Hospitality Industry./ Có kiến thức về Ngành Du lịch và Dịch vụ.
Knowledge of cleaning equipments and proper chemical handling
Honest, diligent, hard-working. Willings to work hard and strive to achieve the overall goals of the department and the hotel.
Available to work any shift (days, weekends, holidays) needs to be flexible with schedule

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Quy mô: 100 - 499
8A Nguyễn BỈnh Khiêm, Q1 hoặc 21-23 Nguyễn Thị Minh Khai, Q1, HCM
ASCOTT – the HOME of a GREAT Career Ascott is the world’s largest international serviced residence owner and operator, with headquarters in Singapore. We manage three awarding wining brands – Ascott, Citadines and Somerset, across Asia Pacific, Europe and the Gulf region, with each brand catering to the distinct needs of our residents. We promise to create a home away from home for our residents by delivering LIFE. We offer useful Local knowledge to each Individual and make them Feel at home during their stay with us, what make us different is to Exceed their expectation as well. The Ascott family comprises about 6,000 employees from more than 70 nationalities. Tapping on our diverse backgrounds, we encourage the sharing of ideas and feedback, so that we can constantly learn from one another and strive to make things better.