Front Office Manager (Male)
- Hạn nộp: 19/05/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Plan, organize, and supervise daily operations of the Front Office department;
- Collaborate with the Sales department to maximize occupancy and room rates; drive walk-in sales and upselling programs;
- Personally welcome VIPs and long-stay guests; handle and resolve all guest complaints and feedback professionally;
- Monitor online reviews (OTAs), investigate issues, and implement preventive measures to enhance service quality;
- Oversee guest billing, payment procedures, and documentation; manage room key security and inventory;
- Conduct training, performance evaluations, and ensure staff compliance with grooming and standard operating procedures (SOPs);
- Prepare daily reports, room forecasts, and provide strategic updates to the General Manager;
Quyền lợi được hưởng
- Competitive salaray and commission bonus;
- Monthly service charge;
- Social - Health - Unemployment Ins as per law;
- Birthday leave;
- Duty meal, uniforms and free parking lot;
- 13 salary.
Yêu cầu công việc
- Bachelor’s Degree in Hospitality Management, Tourism, or related fields;
- At least 02 years of experience in a Front Office management role (FOM or AFOM) within the hotel industry;
- Strong customer service orientation with excellent communication and interpersonal skills;
- Proven leadership and people management abilities with a result-oriented mindset;
- Ability to handle high-pressure situations and resolve guest issues effectively;
- Proficiency in English (both written and spoken) is required;
- Highly proficient in MS Office and experienced in using Smile PMS.
Yêu cầu hồ sơ
- Contact: (028) 3823 3999 / 0792 470 423 - HR Department
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
Quy mô:
22- 24 Thi Sách, Phường Saigon, TP Hồ Chí Minh
-
-
https://www.paragonsaigon.com
Paragon Saigon Hotel is one of the top 4 star business and leisure city hotels in Ho Chi Minh city. The hotel is located in the heart of Ho Chi Minh's commercial and business district 1. Just 3 minutes walk to Opera House and to VinCom shopping center. From the rooms, guests can enjoy a great view of the central part of Saigon from The Opera House to The Notre Dame Cathedral. The hotel offers a level of service and comfort designed to ensure that both business and leisure travelers who visit this emerging and bustling new gateway city of Asia will find charming hospitality and personalized services. With harmonious combination between traditional Vietnamese structure and modern style with a French touch will bring guests a pleasant experience.
Thông tin liên hệ
-
Phòng nhân sự
-


Zalo