Income Auditor cum AR

Under the direct supervision of the Accountant, and within the limits of InterContinental Hotels Group policies and procedures, responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis. The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Income Auditor also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process

Embrace and promotes the desired work culture around our Winning Ways of the InterContinental Hotels Group and the brand ethos.

Your day to day

Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.

To ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form. To ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.

To ensure no show report is reviewed and revenue are posted correctly

To ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.

To verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office with explanations noted.

To ensure that the “Out-of-Service/Out-of-Order” rooms report is being reviewed by Night Manager on a daily basis.

Finalizes food cover report for food and beverage control and the Finance Department.

To ensure breakfast allocation packages are allocated correctly.

Keys revenue journal and distributes to Outlet Mangers and management

Controls all food and beverage sales by:

• Bachelor’s degree in Accounting, Finance, Hospitality Management, or a related field.
• Minimum 1–2 years of experience in Accounting or Finance, preferably within the hospitality industry. Experience as an Income Auditor or General Cashier is an advantage.
• Strong understanding of hotel revenue streams (Rooms, F&B, Other Operating Departments) and internal control procedures.
• Good knowledge of accounting principles, revenue reconciliation, and audit processes.
• Familiarity with hotel systems such as PMS (e.g., Opera) and POS systems is preferred.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• High level of accuracy and attention to detail, with strong analytical and problem-solving skills.
• Ability to handle confidential information with integrity and professionalism.
• Good communication skills in both Vietnamese and English.
• Ability to work independently and meet tight deadlines in a fast-paced environment.
• A team player with a positive attitude and willingness to learn.