E-commerce Assistant Manager
- Hạn nộp: 06/07/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Support the development and implementation of the hotel’s e-commerce and digital marketing strategies.
- Manage and optimize online distribution channels including OTAs, brand website, booking engine, GDS, and third-party platforms.
- Monitor hotel website performance, content accuracy, promotions, and booking conversion.
- Coordinate with Marketing, Revenue, and Sales teams to maximize online revenue opportunities.
- Manage OTA extranets, room inventory, rate parity, promotions, and online visibility.
- Analyze online sales performance, traffic trends, booking pace, and competitor activities.
- Prepare regular e-commerce, website, and digital performance reports with actionable recommendations.
- Support the execution of digital marketing campaigns including SEO, SEM, display advertising, email marketing, and social media promotions.
- Ensure all digital content aligns with brand standards and maintains a luxury positioning.
- Monitor guest reviews and online reputation across all major platforms and coordinate timely responses when required.
- Work closely with external agencies, photographers, designers, and media partners for digital campaigns and content updates.
- Assist in developing online packages, promotions, and seasonal campaigns to drive room and F&B revenue.
- Maintain strong knowledge of market trends, digital innovations, and hospitality e-commerce best practices.
- Ensure compliance with hotel policies, brand standards, and data privacy regulations.
- Perform other duties assigned by Hotel Management.
Quyền lợi được hưởng
- 02-month probation period with full salary and 100% service charge entitlement.
- Full social, health, and unemployment insurance coverage in accordance with Vietnamese Labor Law, plus 24/7 health insurance for employees and eligible family members.
- Annual leave, annual health check-up, and additional benefits in accordance with hotel policies.
- Duty meals, uniforms, and professional staff facilities provided by the hotel.
- Professional, dynamic, and international working environment.
- Excellent career development and long-term growth opportunities.
Yêu cầu công việc
- Bachelor’s or Associate Degree in a related field.
- Minimum 2–4 years of experience in E-Commerce, Digital Marketing, or Revenue-related roles within international hotels or hospitality industry.
- Experience in luxury or 5-star hotel environment preferred.
- Strong understanding of hotel distribution channels and online travel ecosystem.
- Knowledge of OTA extranets, CRS, CMS, channel manager, and booking engines.
- Familiarity with Google Analytics, SEO, SEM, Meta Ads, and digital reporting tools.
- Strong analytical, communication, and organizational skills.
- Ability to work independently and manage multiple projects simultaneously.
- Good command of written and spoken English.
- Creative mindset with strong attention to detail and commercial awareness.
Yêu cầu hồ sơ
or send your CV and Culinary Portfolio to
Lotte Hotel Saigon
2A–4A Ton Duc Thang Street, Saigon Ward, Ho Chi Minh City, Vietnam
Mobile / Zalo / WhatsApp / Viber: (+84) 903 866 422
Nộp hồ sơ ứng tuyển
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Quy mô:
2A- 4A Tôn Đức Thắng, P. Bến Nghé, Q. 1, TP. Hồ Chí Minh
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https://www.lottehotel.com/saigon
Khách sạn Lotte Saigon là sự kết hợp hoàn hảo giữa phong cảnh thiên nhiên và kiến trúc độc đáo, là khu nghỉ mát tuyệt vời giúp quý khách cảm nhận được sự sang trọng và yên bình mỗi khi dừng chân nơi đây, khách sạn Lotte Hotel Saigon nằm bên bờ sông Saigon và rất gần với các khu thương mại trung tâm thành phố, đây là nơi lý tưởng để tổ chức các cuộc hội nghị, hội thảo và yến tiệc. Tất cả mọi yêu cầu về trang thiết bị của quý khách đều được đáp ứng đầy đủ, chu đáo. Lotte Hotel Saigon perfectly combines natural beauty with distinctive architecture, creating an exceptional retreat where guests can experience both luxury and tranquility. Ideally situated along the Saigon River and just a short distance from the city’s central business and commercial districts, the hotel provides an outstanding venue for conferences, meetings, and elegant banquets. Every guest requirement is anticipated and meticulously fulfilled, ensuring a seamless and memorable experience.
Thông tin liên hệ
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Recruitment Dept. - HR Dept.
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