[Melia Vinpearl Hải Phòng] Quản lý Trực ca/ Duty Manager

• Building and organizing the implementation of action plans, budget plans periodically within the management scope;
• Being responsible for overseeing all operations of the Lobby department during shifts;
• Updating the Hotel Management Board daily on information related to room capacity, arrivals, departures, VIP guests, group reservations, and prominent events taking place in the hotel;
• Verifying and supervising the accuracy of shift handover records and reports by staff members;
• Reviewing and directly monitoring staff members to ensure they perform their duties according to hotel standards and regulations;
• Supporting the Head of Department in quality control management;
• Supporting the Head of Department in reviewing department purchase proposals, ensuring cost savings and proper approval authority;
• Organizing inventory checks for goods, materials, equipment, and assets on a regular basis;
• Managing human resources within the department and being responsible for the quality of staff under their supervision.

• Attractive salary and benefits package.
• Insurance: In addition to health insurance, social insurance and unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
• Get special incentives when using high-class service systems of Vingroup, such as Vinpearl, Vinmec, Vinmart and Vinschool, etc.
• 13th month salary and holidays.
• To participate in any Training/ Development schemes as recommended by senior management.

• Experienced in baggage management, reception and guest services, and managing hotel facilities.
• Graduated from college or above.
• Possess a service-oriented mindset.
• Fluent in English.

For further information, please contact: 0926 096 879 (Ms. Hang) or 0946 738 766 (Ms. My)