Chief Engineer / Kỹ sư trưởng (Report to Director of Engineering)

The Role

• To be entrepreneurial and to think beyond the boundaries is expected and not requested

• To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction

• To take the time to get to know the guests and residents, and to be committed to service excellence

• To interact with Front office, Housekeeping and F&B departments to ensure hotel guests receives high level of Preventive Maintenance Services

• Have the responsibility to ensure the safety and health at work and follow the Accor policy.

Key Deliverables and Responsibilities

Planning and organising:

1. Coordinating purchasing for the Engineering departments with the finance team as per the hotel procedures

2. Manage sufficient par level stock of spare parts and ensures all incoming and outgoing items are registered.

3. Implements all necessary work procedures for preventive maintenance, initiate respective scheduled procedures and monitors carrying out of work as well as recording the results within appropriate filing system

4. Prioritises department workload and efficiently repairs breakdowns.

5. Plan and execute the annual Preventative Maintenance program for the hotel.

6. Plan training programs in the Engineering division in conjunction with the Director of HR & the L & D Manager.

7. Initiates Fire Fighting Training in co-ordination with the Director of Security on a regular basis for all employees

8. To review the employee schedule and annual leave plan to ensure the correct allocation of resources in order to improve owner/guest satisfaction levels as well as employee productivity and satisfaction.

9. To be familiar with all related company documentation, especially with the relevant Operational Standards Manual for Engineering.

Operations:

1. To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.

2. To oversee all technical installations on hotel plant, Sewage system, Fresh water, Emergency Generator, Air Condition System, Technical building Services, Kitchen equipment, Cooling systems, Swimming pools, hotel lighting, in-house Music & TV system and Paging system.

3. To ensure a consistently high standard of grooming is followed by self and team

4. Have full knowledge of all products and services provided by the property and in the local area

5. Provides solutions for emergency situations and problems of a larger nature in consultation with the Director of Engineering.

6. To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate colleague training activities

7. Plan and execute regular technical skills training for the team

8. Takes the responsibility for all work executed, by employees or external contractors on the building, plants or technical installations to ensure the quality of craftsmanship of all work carried out by team and contractors meets the Mövenpick standards.

9. Fully investigates and keeps the Director of Engineering informed, of any internal disputes or guest complaints.

10. Plan and allocate duties for all Engineering Staff in line with the operational requirements

11. Supervise the completion departmental works to ensure they are completed according to MH&R standards.

12. To lead daily Engineering briefings and monthly employee meetings

13. Manage any necessary modifications and improvements of the plant room equipment.

14. To carry out any other reasonable duties and responsibilities as assigned.

Administration:

1. To be fully proficient in the DynaWin system to maximize its use to streamline and update information

2. Approve invoices for payment when the execution of the work is done as preliminarily agreed and to full satisfaction.

3. Design and implement a monthly report of works carried out, machines maintained, special events, DynaWin report, consumption of energy and water, to be presented to the Director of Engineering & the General Manager.

4. Files and monitors all maintenance contracts and consults / advises the Director of Engineering & General Manager as needed.

5. Is aware of all agreements/laws with local authorities, insurance companies, external firms, contractors and suppliers, to control their work and invoices.

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
• Competitive salary and service charge based on experience and ability.
• Top-tier service charge and 100% salary during the probation period.
• Offer accommodation and meals for candidates from other provinces.
• Shuttle bus for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam.
• 24/7 insurance coverage from the first day of probation.
• Full benefits under labor laws.

• Proven experience as a Chief Engineer, Assistant Chief Engineer, Engineering Manager, or in a similar engineering management role within hotels, resorts, buildings, or hospitality operations.
• Strong technical knowledge of hotel engineering systems, including electrical systems, water systems, air-conditioning systems, emergency generators, sewage systems, kitchen equipment, cooling systems, swimming pools, lighting, sound, TV, and other technical building services.
• Good experience in planning and implementing preventive maintenance programs for hotel facilities, equipment, machinery, and technical installations.
• Ability to lead, assign, and supervise the Engineering team to ensure all maintenance and repair works are completed according to hotel standards.
• Strong problem-solving skills with the ability to handle emergency situations and technical issues in a timely and effective manner.
• Experience in managing spare parts inventory, stock control, purchasing coordination, and contractor/supplier follow-up.
• Ability to monitor the quality of work performed by both internal employees and external contractors.
• Good knowledge of fire safety, health & safety, hygiene, security procedures, and related hotel policies.
• Ability to prepare engineering reports, maintenance records, energy and water consumption reports, and other operational reports for management review.
• Good leadership, communication, coordination, and team training skills.
• Computer literacy and experience with maintenance management systems/software are an advantage.
• Responsible, proactive, detail-oriented, and able to work under pressure in a fast-paced hotel environment.
• Willing to perform other reasonable duties and responsibilities as assigned by the management.
• Good command of English is an advantage.

• Apply to via hoteljob.vn.
• Submit CVs to email: Nhatminh.truong(a.còng)movenpick.com |Linh.hoang(a.còng)accor.com
• Submit Cvs at the security gate of Mövenpick Resort Cam Ranh
• Submit CVs to via Zalo : 0905 424 737 ( Ms.Minh )

*Note that ONLY shortlisted candidates will be contacted.