Coordinator | Thư ký Bộ phận

Position Summary

The Coordinator / Department Secretary provides administrative and coordination support to ensure the smooth daily operation of the department. This role is responsible for handling documentation, scheduling, communication, reporting, and follow-up tasks while maintaining professional confidentiality and organizational efficiency.

Key Responsibilities

• Administrative Support
• Provide full administrative and secretarial support to the department.
• Prepare letters, memos, reports, presentations, and other documents.
• Maintain proper filing systems for both physical and electronic records.
• Handle incoming and outgoing correspondence, emails, and phone calls.
• Manage office supplies and departmental stationery requests.
• Coordination & Communication
• Coordinate meetings, appointments, and departmental schedules.
• Prepare meeting agendas, take minutes, and follow up on action items.
• Liaise with other departments to ensure smooth communication and task completion.
• Assist in organizing departmental activities, trainings, and events.
• Reporting & Documentation
• Prepare monthly reports, attendance records, and departmental trackers.
• Ensure documents are updated, accurate, and submitted on time.
• Support budget tracking, purchase requests, and invoice processing when required.
• Maintain confidential employee and operational information.

Operational Support

• Assist the department head in daily operational coordination.
• Follow up on pending tasks and deadlines with team members.
• Support onboarding arrangements for new team members if applicable.
• Ensure compliance with company policies and procedures.

• Competitive salary / Mức lương hấp dẫn
• At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm
• Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
• 100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
• Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
• 13th month salary/ Chế độ thường thường niên (lương tháng 13)
• Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
• Enjoys IHG's special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.

• Diploma or Bachelor’s Degree in Business Administration, Hospitality, or related field.
• Minimum 1–2 years of experience in administrative, coordinator, or secretary roles is preferred.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Good command of English communication and writing skills.
• Detail-oriented, responsible, and able to handle confidential information professionally.