Elite Lounge Guest Service Agent / Nhân viên Lễ tân

Job Summary:

This position is responsible for delivering exceptional, personalized service to VIP and high-value guests within the exclusive lounge area. This role ensures a seamless and elevated guest experience by handling check-in/check-out procedures, responding to guest inquiries, and coordinating lounge operations in alignment with luxury hospitality standards.

The position requires strong interpersonal skills, attention to detail, and the ability to anticipate guest needs. As a key representative of the brand, t plays a vital role in enhancing guest satisfaction, building loyalty, and upholding the premium image of the property.

• Days off/week: 2 days
• Competitive package| 13th salary month
• Full salary & service charge, social insurance during probation
• Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance
• National and international training courses
• Opportunity to develop career

• Job Summary:

This position is responsible for delivering exceptional, personalized service to VIP and high-value guests within the exclusive lounge area. This role ensures a seamless and elevated guest experience by handling check-in/check-out procedures, responding to guest inquiries, and coordinating lounge operations in alignment with luxury hospitality standards.

The position requires strong interpersonal skills, attention to detail, and the ability to anticipate guest needs. As a key representative of the brand, t plays a vital role in enhancing guest satisfaction, building loyalty, and upholding the premium image of the property.