F&B Coordinator

• Type reports, memos and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.

• Liaise with all other outlets (including F&B Admin, accounting, purchasing, front office etc) for and on behalf of the Executive Chef).

• Answer and place telephone calls and arrange itineraries for the Executive Chef and remind him of the same. Liaise with the concerned parties.

• Receive and screen office calls and visitors, schedule and set up appointments.

• Keep the Executive Chef informed of VIPs, groups and other guest arrivals, hotel events and of other matters which concern him/her.

• Dispatches and shares information as and when required with all culinary departments about guests’ preferences.

• See to the cleanliness and maintenance of equipment in the Chef office.

• When and if necessary, handles all reservation for outlets and acts as central reservation desks. This includes also group reservations.

• Performs other duties as may be required by the Executive Chef such as:

• Liaise with Culinary related suppliers.

• Assists the Culinary outlet team in peak and idle times when and if required.

• To have a complete understanding and adhere to the hotel and housekeeping department rules and regulations.

• To always provide a friendly and professional service.

• To answer the telephone promptly and correctly to the hotel standards.

• Good knowledge in handling guest request

• Maintaining records related to day-to-day operation of housekeeping

• Make relevant room status changes on the software as the instruction given by floor supervisor

• Prepare minibar consumption list

• Post minibar and laundry charge to the respective guest folios

• Handle lost and found procedures

• Changing the room status from vacant dirty to vacant clean and changing the room status as Supervisor requirement

• Coordinate with engineering department for room maintenance issues.

• Give proper handover to the next shift and mention all responsibilities in detail to next shift before leaving.

• Assist to prepare the monthly report.

• Prepare the missing/broken item register

• Prepare the room discrepancy list for Front Office.

• Follow up with concerned department is case of guest request/ complaint.

• Handling with flower order.

• To report any problems to the executive housekeeper immediately.

• To attend training and meetings when required.

• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned to meet business demands and guest service needs.

• Perform other duties which are assigned by the DOO from time to time.

- Housing allowances for those holding a household registration in Phu Quoc;

- A vacation allowance for sailors who work in Phu Quoc;

- Provided with 3-star standard rooms;

- Provided with 3 meals a day;

- Fitness room for sailors

Education: • High school or equivalency

Experience: • At least 1 years’ experience working in relevant position.

Knowledge and Skills:

• Strong understanding on Food and Beverage skill

• Good communication and English skills

• Professional attitude

• Ability to work independently

• Computer literacy, with excellent MS Office skills

Language:  Must be able to speak, read, write and understand the primary language(s) used in the workplace. English is preferred

Hotline: 0905 244 146

Phone: +84 (0297) 3559 8888