Assistant Human Resources Manager (Incharge Training)

1. Learning & Development

- Support the development and execution of the hotel’s learning and development strategy aligned with business objectives and brand standards.

- Plan, coordinate and deliver orientation, mandatory, service culture, leadership and skills training programs.

- Conduct training needs analysis and develop annual training plans and learning calendars.

- Partner with department heads to identify capability gaps and implement appropriate learning and development solutions.

- Evaluate training effectiveness through feedback, operational performance indicators, guest satisfaction results and learning transfer assessments.

- Monitor training compliance, participation and development progress, providing regular reports and recommendations to management.

- Support talent development initiatives including succession planning, supervisory development and high-potential associate programs.

- Promote a continuous learning culture and ensure brand values and service excellence standards are embedded across the organization.

2. HR Business Support

- Support key HR initiatives across recruitment, onboarding, performance management, employee engagement and associate relations as assigned.

- Assist in communicating HR policies, programs and organizational values to associates.

- Collaborate with department leaders to address people development and organizational effectiveness needs.

- Participate in employee engagement, recognition, culture-building and employer branding activities.

- Support HR audits, compliance requirements, process improvement initiatives and cross-functional HR projects.

- Act as a business partner to operational departments on people-related matters within assigned scope.

3. Administration

- Assist in managing the annual training budget and training-related expenses in line with departmental and company objectives.

- Maintain accurate training records, reports and HR documentation.

- Act as a deputy to the Training Manager and support the HR Director on broader HR matters when required.

- Perform other duties and special projects as assigned.

2. Phụ cấp ca đêm, ca gãy và ngoài giờ theo quy định. Allowance for night shift, split shift and overtime as prescribed by policy.

3. Điều chỉnh tăng lương hàng năm theo tình hình kinh doanh thực tế. Annual salary increasement based on actual business result.

4. Tham gia Bảo hiểm (BHXH, BHTN, BHYT, BHTN) theo quy định. Social, Unemployment, Health, 24/24 Personal Accident Insurance according to Law.

5. Phúc lợi: Benefit:

- Hỗ trợ suất ăn, gửi xe, đồng phục và giặt ủi. Duty meal, parking lot, uniform and laundry service are provided.

- Thưởng vào các dịp Lễ, Tết theo tình hình kinh doanh. Bonus in the Public holidays and New Year based on company policy from time to time.

- Chương trình khen thưởng nhân viên xuất sắc của tháng, quý & năm. Employee recognition program for month, quarter & year awards.

- Môi trường làm việc chuyên nghiệp, có cơ hội thăng tiến. Professional working environment, opportunity to develop in career path.

- Các phúc lợi khác (sinh nhật, đám cưới, mừng sinh con, nằm viện, ...) theo chính sách công ty. Other allowances (birthday, wedding, baby welcome, hospitalization...) based on company policy.

- Bachelor's Degree in Human Resources, Hospitality Management, Business Administration or related field.

- Minimum 3–5 years of experience in Learning & Development, Training, or Human Resources within hospitality or service industries.

- Working knowledge of key HR functions including recruitment, performance management, employee engagement, talent development and labor regulations.

- Strong facilitation, coaching, stakeholder management and project management skills.

- Proficiency in HR analytics and Microsoft Office applications.

- Good command of English.