[Hilton] Sales Coordinator

• Complete the relevant Hilton University courses promptly and pass the tests.

• Maintain an efficient filing, tracing and correspondence system for the division.

• Ensure that all incoming correspondence is replied within 24 hours and properly put on trace or file.

• Handle the coordination of follow-up actions by Sales & Marketing team members or other departments with relations to Sales.

• Prepare and send out quotations or contracts to travel agents and tour operators or related personnel.

• Update and maintain an update mailing list, handling and directing mail activities.

• Administer and coordinate any sales activities.

• Ensure that collaterals and promotional materials are on hand at all times.

• Responsible for internal communication such as departmental briefings, liaison with other departments and team member relations.

• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and team members.

• Perform related duties and handle special projects as assigned by the Director of Sales.

• Attend daily departmental briefings and discussions.

• Issue communications and information regarding sales.

• Enhance and promote effective response to customer needs.

• Enhance teamwork among colleagues for effective performance, demonstrating honesty, care and non-discrimination in all relationships, establishing effective team member relations.

• Inform clients of current rates, tour operators on outlet promotions as well as any changes in rates by letters, fax and telephone calls.

• Maintain high level of exposure for the hotel in major market areas through telephone calls, fax, contacts and written communication to represent the hotel.

• Assist the Sales Manager and Sales Executive in conducting hotel inspections for all walk-ins, meeting groups and contracted clients.

• Inform customers promptly about all changes in hotel information.

• Conduct the site inspections and introduce the hotel to customers.

• Establish an understanding and comply with the hotel Standard Procedure Policy (SOP).

• Prepare weekly, monthly, quarterly and annual reports as required.

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Assist sales team by managing schedules, delivering & receiving important documents, and communicating relevant information.

• Engage with other sales members to conduct internet research on market/ industry trends and events.

• Manage the stationery and ensure the quantity is sufficient for the operation of Commercial department every month.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Competitive salary

• Insurance as labor law (apply from starting date)

• Heath Care Insurance (24/7)

• 12 Annual Leaves

• Working hours: 9 hours/ day, 2 days off per week

• Relocation, home leave ticket, repatriation allowances

• Accommodation, uniform, transportation, meals

• Full service charge from probation

• Others benefits

• Minimum 1 year of experience in a similar capacity with international chain hotels.

• Excellent command of written and spoken English and Vietnamese to meet business needs.

• Good communication and presentation skills.

• Able to work under pressure and deal with stressful situations during busy periods.

• Have hotel working experience and is a good team player.

• Very familiar with local market and good at marketing trend analysis.

• Ứng tuyển: vui lòng gửi qua trang Hoteljob hoặc website: job.hilton.com
• Ứng viên có thể gửi CV đến địa chỉ email ngay bên dưới phần bình luận (do yêu cầu nền tảng nên không thể đề cập trong bài đăng)
• Liên hệ trực tiếp để được hỗ trợ tốt hơn: 0329 590 055