Room Controller
- Hạn nộp: 20/07/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Trưởng ca/ Giám sát
04/07/2026 11:57
Mô tả công việc
Room Controller – Job Description
- Manage and respond to guest requests through internal communication systems in a timely and professional manner.
- Control room inventory and allocate guestrooms based on guest preferences, VIP status, and operational requirements.
- Coordinate with Front Office, Housekeeping, and Engineering to ensure room readiness for arrivals.
- Handle room assignments, pre-registration, and group arrival arrangements to maximize guest satisfaction and revenue.
- Support Front Office operations, including check-in/check-out assistance, guest inquiries, and complaint resolution when required.
- Perform administrative duties and maintain accurate room status and inventory records in hotel systems.
Quyền lợi được hưởng
- Attractive salary package
- Access to industry training, & conferences, and certifications
- Attractive program with Preferential Prices for Employees.
- Social Insurance as per law & Accident 24/7 Insurance
- Other benefits following Hotel policy & Vietnam labor law
Yêu cầu công việc
Qualifications & Skills
- Strong knowledge of hotel PMS systems, preferably Opera and Marsha.
- Excellent organizational, communication, and multitasking skills.
- Detail-oriented with the ability to prioritize tasks in a fast-paced environment.
- Strong problem-solving abilities and a guest-centric mindset.
- Ability to work collaboratively with cross-functional hotel departments.
- Previous experience in Rooms Division, Front Office, or Room Control is preferred.
Yêu cầu hồ sơ
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Quy mô:
36 Đường Lê Đức Thọ, Street, My Dinh 2, Nam Từ Liêm, Hanoi, Vietnam
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Conveniently located in Hanoi’s fast-emerging business district and close to major sporting and convention sites, Sheraton Hanoi West is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.
Thông tin liên hệ
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