Quality & Sustainability Assistant Manager

• Assist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS), including ISO 9001 and ISO 14001
• Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA)
• Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunities
• Support continuous improvement initiatives using Lean, Six Sigma, or similar methodologies under the guidance of the Manager

• Assist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimization
• Support monitoring of environmental performance metrics and sustainability KPIs
• Help ensure daily operational practices align with sustainability goals and environmental regulations
• Participate in supplier and vendor sustainability assessments when required

Training & Communication

• Support the development and delivery of training programs on quality standards, sustainability practices, and compliance requirements
• Assist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culture
• Prepare draft reports, dashboards, and presentations on quality and sustainability performance for management review

Compliance & Coordination

• Support coordination with external auditors, consultants, and regulatory bodies as directed by the Manager
• Assist in maintaining proper documentation, records, and certification requirements
• Help identify potential quality or environmental risks and escalate issues proactively

• Part of Ennismore and Sun Hospitality and Entertainment Group
• Competitive wages, Global brand and career growth
• Accommodation and flights provided
• Unique All-Inclusive Concept & Prime Location
• The chance to challenge the norm and work in an environment that is both creative and rewarding
• Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene
• Excellent discounts across Ennismore & Accor properties globally

• Minimum 2–4 years of experience in quality management, sustainability, or a related field (hospitality, operations, or manufacturing preferred)
• Basic to intermediate knowledge of ISO 9001, ISO 14001, or similar management systems
• Familiarity with continuous improvement tools and methodologies (Lean, Six Sigma, PDCA, etc.)
• Ability to analyze data, prepare reports, and track KPIs
• Understanding of environmental regulations and sustainability best practices
• Experience supporting audits and corrective action processes
• Strong organizational skills, attention to detail, and ability to manage multiple tasks
• Good communication skills in English (written and verbal); Vietnamese is an advantage
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with ERP or quality systems is a plus

If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn
• Email your CV to: hc428-hr(at)rixos.com
• Contact us via phone: 0888 870 904 (Zalo)

Please note: Only shortlisted candidates will be contacted.