Executive Housekeeper

The Executive Housekeeper is responsible for the overall cleanliness, aesthetic maintenance, and hygiene of the entire hotel, including guest rooms, public areas, and laundry operations. You will lead the housekeeping team to ensure that brand standards are met and guest satisfaction is maximized through impeccable service.

Key Responsibilities:

Operations: Oversee daily cleaning of guest rooms, public areas, and back-of-house to maintain 5-star standards.

Leadership: Recruit, train, and manage the housekeeping team, including scheduling and performance reviews.

Inventory Management: Control stock levels for linens, uniforms, cleaning chemicals, and guest amenities.

Cost Control: Manage the departmental budget, monitoring labor costs and operational expenses.

Quality Control: Conduct regular inspections and coordinate with the Engineering department for preventive maintenance and repairs.

Guest Satisfaction: Resolve guest requests and complaints regarding room conditions promptly.

Social Security: Full coverage of Social, Health, and Unemployment Insurance in accordance with the Vietnam Labor Code.

Annual Leave: 12 days of paid annual leave per year (plus additional days based on seniority).

Public Holidays: 11 paid public holidays per year as per government regulations. Overtime pay applies if working during holidays.

Salary & Service Charge: Competitive base salary plus monthly Service Charge (once operational).

13th Month Salary: Annual bonus based on hotel performance and company policy.

Professional Growth: Opportunity to be part of a pre-opening team with extensive training and career advancement.

Experience: 3–5 years as an Executive Housekeeper or Assistant EHK in a 4/5-star hotel/resort.

Skills: Strong leadership, extreme attention to detail, and excellent organizational skills.

Technical: Proficiency in Hotel Management Systems (e.g., Opera, Smile) and knowledge of chemical safety.

Education: Degree in Hospitality Management or a related field.

Please send your CV to: recruitment"a còng"lessens.vn