Director of Marketing and Communications

Among 18 awards in the past 6 years, these marvelous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities:

• 2025 Recipient of One MICHELIN Key
• 2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler
• 2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards
• 2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific
• 2023 Best 500 Hotels in the World, Travel and Leisure
• 2023 Forbes Travel Guide – Star Awards Winners

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members, and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.

Currently, Park Hyatt Saigon is looking for a Director of Marketing and Communications. Join with Hyatt corporation to discover your place to shine in our warm, respectful, and inclusive culture.  This is truly an exciting role where two days will never be the same!  

As the Director of Marketing and Communications, you will be responsible to develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximize the hotel’s positive exposure in local, national and international markets.

• Strategic Brand Stewardship: Lead the creation and execution of a fully integrated marketing communications plan aligned with Park Hyatt’s luxury positioning and global strategy, driving visibility and prestige for the hotel.
• Luxury Content & Digital Presence: Curate high-standard content for digital platforms, social media, hotel website and press, ensuring all materials reflect Park Hyatt’s elegance and tone of voice. Oversee photoshoots, influencer partnerships, and digital storytelling to enhance brand desirability.
• Commercial & Cultural Impact: Drive revenue growth through strategic brand partnerships, cross-functional campaigns, and targeted marketing initiatives — while equally elevating internal storytelling that celebrates the hotel’s culture, colleague engagement, and behind-the-scenes craftsmanship. Champion communication efforts that showcase both the guest-facing and back-of-house excellence as integral to the overall Park Hyatt experience.
• Media & Public Relations: Cultivate strong media relations locally and internationally. Manage press releases, reputation management, and PR activations to maintain the hotel's image as a luxury hospitality icon.
• Team Leadership & Cross-functional Collaboration: Lead, coach and inspire a team of Marcom professionals. Foster collaboration with Operations department and Executive Committee to ensure consistency, synergy and operational excellence.

We can offer you

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

• Competitive package
• International, professional and friendly 5-star working environment
• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
• Learning and development opportunities
• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week
• Be provided uniform and laundry service
• Discount 50% for F&B service at our restaurants
• Complimentary accommodation at selected Hyatt properties worldwide.

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

• Competitive package
• International, professional and friendly 5-star working environment
• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
• Learning and development opportunities
• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week
• Be provided uniform and laundry service
• Discount 50% for F&B service at our restaurants
• Complimentary accommodation at selected Hyatt properties worldwide.

• Bachelor’s degree in Marketing, Communications, Hospitality, or a related field is required; a Master’s degree is a plus.
• Minimum 3–5 years of leadership experience in Marketing Communications or Public Relations within a luxury hospitality or 5-star hotel setting, preferably in a similar managerial capacity.
• Strong command of English in both written and verbal communication.
• Proven expertise in digital marketing, social media management, brand communication, and media relations.
• Proven ability to lead and inspire teams, manage multiple projects, and deliver results in a fast-paced, service-oriented environment.
• Creative mindset with strong leadership, interpersonal skills, and ability to manage cross-functional campaigns.

• Online application to Hoteljob/ Direct call to Ms. Trinh - Human Department at 028 3824 1234 - Ext: 2303
• Direct application to: Human Resource Department, Park Hyatt Saigon, 2, Lam Sơn Square, Sài Gòn Ward, Ho Chi Minh City (Previously District 1)