Assistant Front Office Manager
- Hạn nộp: 12/09/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Tiền sảnh
Trưởng ca/ Giám sát
12/08/2026 09:54
Mô tả công việc
- Supervise front desk activities, including check-in, check-out, and guest services.
- Ensure excellent guest service and enhance the overall guest experience.
- Handle guest requests, complaints, and operational issues in a timely and professional manner.
- Train, coach, and supervise Front Office staff to maintain service standards.
- Coordinate with other departments to ensure smooth hotel operations.
- Ensure compliance with hotel policies, procedures, and brand standards.
- Support the Front Office Manager with staff scheduling, reporting, and departmental administration.
Quyền lợi được hưởng
- Two-month probation period with full salary
- Two days off per week
- Social Insurance contributions based on actual salary
- Seniority bonus policy
- Suncare health insurance
- Employee recognition policy for contributions and performance
- Annual bonuses, gifts, and appreciation programs for holidays and Tet (Lunar New Year)
Yêu cầu công việc
• College or University degree in Hospitality Management or related field.
• Minimum 2-3 years of experience in a similar position at a 4–5-star hotel or resort.
• Good command of English; additional languages are an advantage.
• Strong leadership, customer service, and problem-solving abilities.
• Proficient in hotel management systems (Opera, Smile, or equivalent).
• Professional appearance, high sense of responsibility, and teamwork spirit.
Yêu cầu hồ sơ
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58 Đường Tây Hồ, Phường Tây Hồ, Hà Nội
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