IT Supervisor

• Supervise and maintain all IT operation

• Conduct Star selection to meet the essential requirements of the employee specifications for their position.

• Arranging the duty roster

• Conduct the performance evaluation, OJT training for new star.

Maintaining & Supporting

• The Hotel’s computer system both hardware and software is fully accounted, properly maintained and reliable.

• Procedures are implemented and followed in the event of any problem encountered in software and hardware, they are addressed immediately.

• Routine system setups as may be required by software are performed and/or programs such as regular update of antivirus programs.

• Any departments of the hotel are assisted in formulating their IT material requirements and receiving adequate solutions to their needs.

• Regular training on IT security are provided and all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures are strictly followed by all employees of the hotel.

Security & Back up

• The physical and logical security of IT system is ensured.

• Regular computer audits are performed to search for unauthorized programs, improper setup or loopholes in the security setup

• Daily, monthly back up procedures, are strictly performed to ensure the successful completion of the process and the safeguard of the backup tapes.

Reporting & Administration

• Any problems encountered in software and hardware by all departments are attended and a register of such incidents is kept as well as the manner in which they have been solved.

• Other duties are performed as assigned by the Head of Management.

• Be proactive in self-setting specific goals to develop in professional career.

- Two-month probation period with full salary

- Two days off per week

- Social Insurance contributions based on actual salary

- Seniority bonus policy

- Suncare health insurance

- Employee recognition policy for contributions and performance

- Annual bonuses, gifts, and appreciation programs for holidays and Tet (Lunar New Year)

- Minimum 3 years’ related experience in 4* or 5* hotels/ resorts

- Proficient in English.

- Working knowledge of networks and operating systems and databases

- Strong analytical and problem-solving skills

- Knowledge in PCI DSS (Payment Card Industry Data Security Standards)

- Great communication skills

- A team player, proactive, responsible, hardworking and able to work under pressure