URGENT_ASSISTANT HR MANAGER/ HR MANAGER

The Human Resources Manager is responsible for overseeing all aspects of human resources operations within the resort, including recruitment, employee relations, performance management, compensation and benefits, training and development, labor compliance, and organizational culture. The role ensures that the resort attracts, develops, and retains talented employees while maintaining compliance with labor regulations and supporting the achievement of business objectives.

KEY RESPONSIBILITIES1. Talent Acquisition & Workforce Planning

Develop and execute recruitment strategies to attract qualified talent.

Manage end-to-end recruitment processes for all departments.

Coordinate onboarding and orientation programs for new employees.

Work closely with department heads to assess staffing requirements.

Build talent pipelines for critical and seasonal positions.

2. Employee Relations

Foster a positive and engaging work environment.

Address employee concerns, grievances, and disciplinary matters.

Implement employee engagement and retention initiatives.

Support department managers in conflict resolution and performance issues.

Promote company culture and values throughout the organization.

3. Performance Management

Manage the annual performance appraisal process.

Guide managers on employee performance evaluation and development plans.

Monitor key HR metrics including turnover, absenteeism, and employee satisfaction.

Support succession planning and talent development initiatives.

4. Learning & Development

Identify training needs across departments.

Develop and coordinate training programs to enhance service excellence.

Conduct leadership development and supervisory training workshops.

Monitor training effectiveness and employee development progress.

Ensure mandatory compliance and workplace safety training is completed.

5. Compensation & Benefits

Administer payroll processes in collaboration with Finance.

Manage employee benefits programs and insurance plans.

Conduct salary benchmarking and compensation reviews.

Ensure fair and competitive compensation practices.

6. Labor Law Compliance

Ensure compliance with local labor laws and hotel policies.

Maintain employee records and HR documentation.

Handle labor inspections and statutory reporting requirements.

Ensure legal compliance regarding contracts, working hours, and disciplinary procedures.

7. HR Administration

Maintain HR information systems and personnel files.

Prepare HR reports and workforce analytics.

Manage employee contract administration and renewals.

Oversee employee attendance and leave management systems.

8. Culture & Employee Engagement

Organize employee recognition and welfare programs.

Lead employee satisfaction surveys and action planning.

Coordinate team-building activities and company events.

Strengthen employer branding initiatives.

Quyền lợi được hưởng

• Mức lương và chế độ đãi ngộ cạnh tranh: Hưởng mức lương hấp dẫn, tương xứng với năng lực và kinh nghiệm, cùng các chế độ phúc lợi toàn diện.
• Môi trường làm việc đẳng cấp: Cơ hội làm việc và phát triển sự nghiệp trong môi trường khách sạn sang trọng, chuyên nghiệp, nơi bạn sẽ được trải nghiệm những tiêu chuẩn dịch vụ.
• Phát triển chuyên môn và cơ hội thăng tiến: Được đào tạo liên tục, nâng cao kiến thức và kỹ năng chuyên môn, mở rộng lộ trình phát triển sự nghiệp rõ ràng.
• Văn hóa đội ngũ hỗ trợ và hợp tác: Làm việc trong một tập thể gắn kết, thân thiện, nơi mỗi thành viên đều được khuyến khích phát huy tối đa khả năng và nhận được sự hỗ trợ từ đồng nghiệp.

Education

Bachelor's Degree in Human Resources, Business Administration, Hospitality Management, or a related field.

HR certifications are an advantage.

Experience

3-5 years of HR experience, preferably within the hospitality industry.

Experience in luxury hotels, resorts, or international hospitality brands is preferred.

Skills & Competencies

Strong knowledge of labor laws and HR best practices.

Experience in hospitality recruitment and workforce management.

Excellent leadership and interpersonal skills.

Strong conflict resolution and problem-solving abilities.

Effective communication and presentation skills.

Proficiency in HRIS systems and Microsoft Office.

Ability to work in a fast-paced, guest-focused environment.

Hồ sơ xin việc và khám sức khỏe theo quy định