Assistant Restaurant Manager

About the Role

Sebastian is looking for an Assistant Manager / Senior Supervisor to help lead a small, multi-skilled front-of-house team on the floor every shift. This is a hands-on leadership role: you'll be working the room alongside your team, not managing from behind a desk.

You'll take second-in-command ownership of service standards, guest satisfaction, and team discipline, while coaching a compact team of four toward consistently excellent execution — from table service to classic cocktail craft.

Key Responsibilities

Own the guest experience on the floor: resolve complaints professionally and ensure every recovery leaves the guest satisfied.

Uphold and audit service quality standards, targeting 90%+ compliance on checklists and audits.

Drive sales performance and average check toward agreed monthly targets.

Lead, discipline, and coordinate the floor team, ensuring strong section control during service.

Deliver structured coaching sessions and daily micro-training to develop the team.

Master and correctly execute all 10 Sebastian classic cocktails — recipe, measurements, method, glassware, garnish, and presentation.

Plan efficient floor deployment aligned with guest volume.

Monitor and control stock, breakage, and wastage, with accurate reporting.

Complete daily and weekly operational reporting on time.

Competitive salary, + service charge,  benchmarked to experience and discussed at interview.

Transparent, KPI-based monthly performance bonus, scored against a documented scorecard covering guest satisfaction, service quality, sales, team performance, training, cocktail execution, labour efficiency, stock control, and reporting.

Clear path to grow into broader management responsibility as the venue scales.

Structured, ongoing training in service, wine, menu knowledge, and mixology.

Prior experience as a supervisor or assistant manager in a full-service restaurant or bar.

Strong guest-facing communication skills and composure under pressure.

A genuine interest in classic cocktails and willingness to complete a practical skills assessment.

A coaching mindset — comfortable training and developing junior team members.

Reliable, detail-oriented, and comfortable owning reporting and admin tasks.