CLUSTER E-COMMERCE MANAGER

• Manage and optimise hotel listings on major OTAs, including Book*******, Agoda, Expedia, Trip****, Airbnb, Hote******, Traveloka, Google, Tripadvisor and other relevant platforms.
• Develop and implement e-commerce strategies to increase visibility, bookings and revenue across all properties.
• Update content, photos, room types, rates, promotions and policies.
• Monitor and analyse market trends, competitor activities and performance reports.
• Work closely with Revenue Management, Sales and Reservation teams to maximise occupancy and ADR.
• Implement online campaigns, packages and special offers.
• Ensure inventory accuracy, rate parity and distribution efficiency.
• Prepare regular reports on OTA performance, market trends and recommendations for improvement.
• Identify new opportunities and emerging platforms to expand our online presence.

Work in a dynamic and international environment with global exposure.

Opportunities to develop your career in a fast-growing hospitality ecosystem.

Professional training and development.

Be part of a passionate, talented and world-class team.

Modern office in Ho Chi Minh City – District 3.

Good understanding of major OTAs and channel management systems (e.g. SiteMinder, Cloudbeds, Opera Channel Manager, etc.).

Analytical mindset with strong commercial awareness.

Excellent attention to detail and organisational skills.

Proficient in Microsoft Office, especially Excel and data analysis.

Good communication skills and ability to work across departments.

Fluent in English (written and spoken). Additional languages are a plus.

Proactive, solution-oriented and able to work in a fast-paced environment.

Passion for travel, hospitality and digital innovation.