Waiter/Waitress
- Hạn nộp: 14/07/2017
- Mức lương: Thỏa thuận
Thông tin cơ bản
3
Quận Ba Đình - Hà Nội
Làm theo ca
Ẩm thực
Nhân viên
02/10/2023 10:03
Mô tả công việc
Job Description - Keep informed of menu items available to customers. Keep informed of all meal courses so as to serve food in the correct sequence. - Assist the Captain and serve the order directly to customers. - Frequently check to ensure that tables are neatly organized. Keep informed of any reservations. - Ensure that reserved tables are set (receptacles, napkins, etc.) as requested. - Explain the featured menu to customers and upsell. Recommend beverages. - Kindly respond to, and resolve, any problems customers may be experiencing. - Keep all furniture, containers and other items at the workplace clean. - Ensure that the menu items provided to customers match the order taken; carefully observe customers until their meal is finished. - Be knowledgeable about food and beverages. (Types of places where food and beverages are provided, their hours of operation, general matters in relation to their use, and the nature of their services) - Keep informed of auxiliary facilities. (Types of facilities, their sizes, their hours of operation, types of shops leased from the hotel and their products) - In the event that a problem arises in facilities or services, report to the Manager and take appropriate measures immediately. - Receive and handle customer complaints and requests. Readily accept compliments and criticism from the customer. Other tasks will be discussed in the interview
Quyền lợi được hưởng
Benefits: - Competitive salary + service charge - Insurance and other benefits according to labor law - Duty meal and uniform - 13th salary - Opportunity to be trained and developed.
Yêu cầu công việc
Job Requirements - Education: High school diploma or its equivalent. Bachelor’s degree or higher in related field preferred. - Experience: Experience in hotel restaurant services preferred - Must speak English fluent enough to serve customers - Must be service-minded to meet client needs - Must possess good knowledge on the F&B menu
Yêu cầu hồ sơ
Interested candidates please send CV via email: Tin đã hết hạn. Only shortlisted candidates will be contacted for interviewing. Please do not contact via phone. NOTE: Ưu tiên ứng viên gửi CV sớm
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- Quy mô:
- 54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
- https://www.lottehotel.com/hanoi/en/
Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4
Thông tin liên hệ
- HR Department - HR Department/Hanoi Office