reservation-agent

Reservation Agent

Sunrise Hội An Resort

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Ensure the effective and smooth operation of the reservation system. Assist his superior in ensuring that the guest satisfaction programs are implemented in accordance with the Hotels philosophy. PRIMARY RESPONSIBILITIES Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Maintains good relation to bookers/ Agents Knows the types of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all package plans. Knows the credit policy of the hotel and how to code each reservation. Creates and maintains reservation records by date of arrival and alphabetical listing. Determines room rates based on the selling tactics of the hotel. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. QUALIFICATIONS Education: College Graduate. Certification: Certification in Front Office operation (preferred but not required). Experience: Preferably in the hospitality industry.  Ability to work in a computer    based, multi-task environment. Fluently English. At least 1 year working as the same position at 4-5 star - hotel/resort Other: Must be able to work independently with little supervision, as well as have the ability to consider, evaluate and make sound business decisions regarding question as problem solving. Must be familiar with all hotels procedures, regulations. 

Quyền lợi được hưởng

As hotel benefit

Yêu cầu công việc

As JDs

Yêu cầu hồ sơ

a. Cover Letter b. Curriculum Vitae c. Medical certificate (Issued by Hospital of district or above in 6 months). d. Justice record e. University diploma and other Certificates f. ID card or passport g. 04 portrait size 3x4 & 04 portrait size 2x3 If the items c, d and e in a foreign language, it must be translated into Vietnamese and notarized in accordance with the laws of Vietnam.

Chức danh Địa điểm Ngày kết thúc Mức lương
Nhân viên lễ tân đêm- Night Receptionist 30/06/2019 Thỏa thuận
Recreation Attendant/Nhân viên bộ phận thể thao giải trí 15/06/2019 Thỏa thuận
Sous-chef 15/06/2019 Thỏa thuận
Executive Sous Chef 30/06/2019 Thỏa thuận
Sales Executive 30/06/2019 Thỏa thuận
Sales Manager 30/06/2019 Thỏa thuận
Director of Sales & Marketing 01/07/2019 Thỏa thuận
Western Sous Chef 30/06/2019 Thỏa thuận
Lái xe (Driver) 30/05/2019 Thỏa thuận
Waiter/ Waitress/nhân viên phục vụ 30/12/2019 Thỏa thuận
Nhân viên phục vụ Nhà hàng/ Waiter/Waitress 31/05/2019 Thỏa thuận
Cost Controller / Kiểm soát chi phí 31/05/2019 Thỏa thuận
Nhân viên giao nhận- Receiving Officer 31/05/2019 Thỏa thuận
Commis 3 ( Nhân viên bếp) 31/05/2019 Thỏa thuận
Chef de Partie - Trưởng ca bếp 31/05/2019 Thỏa thuận
Bartender 02/12/2019 Thỏa thuận
Trưởng ca bếp bánh / Chef De Parties 31/05/2019 Thỏa thuận

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