Senior Sales Manager

• Hạn nộp: 31/01/2015
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

1.   KEY RESPONSIBILITIES
Job Summary – (Role Summary)
To manage sales activities and events inline with the annual sales and marketing plan to achieve/exceed budget and sales strategy for the hotel.
Essential Duties and Responsibilities – (Key Activities of the role)
General mission
- Be primarily promote the hotel and where possible, to achieve optimal sales at the best possible conditions for the company.
- Ensures the smooth running operation of the commercial section in consultation with the Director of Sales & Marketing on all matters.
- To be determined solely by the productivities of the corporate section as well as the overall results of the hotel.

Responsibilities and mean
- Performs his/her duties within the framework defined by the hotel norms and by internal regulations as specified by the Director of Sales & Marketing.
Administration and responsibilities
- Assists in drawing up the sales plan annually with the Director of Sales and Marketing (including section on Corporate Accounts).
- Keeps a record on former, existing, potential clients and a profile of each of them.
- Organizes regular visits in accordance to a predetermined plan.
- Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.
- Presents a summary of his/her visits to the Sales manager on a weekly basis (Weekly Sales Plan) prior to and after the week is completed.
- Ensures that the invoicing effectively corresponds to all services agreed upon and rendered.
- Ensures that all new clients have no negative credit references.
- Records all daily sales calls.
- Records the statistics of his/her accounts.
- Submits production reports on his/her list of accounts on a monthly basis. Conducts group briefing to other staff within the corporate section when required.

Technical responsibilities
- Be familiar with the operation and application of the hotel’s computer/data processing system.
Commercial responsibilities
- Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)
- Sets, in conjunction with the Director of Sales & Marketing and Sales Manager, currents rates as charged by the hotel.
- Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need to be).
- Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel.
Sales responsibilities
- Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
- Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
- Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
- Receives in the hotel any important guests whom he has approached.
- Negotiates prices with the clients.
- Confirms verbal proposals in writing.                                    
Public relations responsibilities
- The Senior Sales Manager organizes meetings with professional people especially clients & people in a position to publicize the hotel.
2.   REQUIRED QUALIFICATIONS
Required Skills
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Proficient in use of Microsoft office
- Good writing skills in English or Japanese.
Qualifications
- Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business administration or related field preferred.
Experience
- 2 years of relevant experiences or an equivalent combination of education and work-related experiences.   

 

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