Restaurant Manager ( Quản lý nhà hàng)

• Hạn nộp: 15/04/2024
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

 To adhere to all fire and safety regulations 

 To maintain company standards in hygiene and physical appearance

 Represent the hotel in a positive manner on and off duty 

 Adhered to all regulations and procedures as laid down by the company 

 To be fully informed on the Naman Resort and it’s services 

 To attend training, meetings and briefings as required

 Communicate by following the proper Channel of reporting/ proper manner 

To liaise with other departments on related issues

 To complete all given tasks in a timely manner to adhere to operational hours as needed 

To contribute to the total guest satisfaction of the hotel Human Resources:

 Assist in ensuring effective recruitment, induction and training program within the department ·      

 Responsibility to regular training, goals and incentive programs are carried out and all staff receive feedback on performance ·

Training the staff to the excellence services with also on the job training. Minimum of 7 hours per staff per week of training will have to be carried out with training attendance record ·     

 Assist in collating and update training manuals for all positions in the department ·   

Controlling rosters, timesheets and disciplinary information ·    

Communicate with all staff regarding changes and daily operational needs ·  

 Assist in enforcing safety/security aspects in the department ·      

To manage supervisors and staffs in a fair and just manner but should be firm in decision making ·     

 Ensuring staff hygiene and professional appearance is maintained   Communications

Ensure effective communication within the department and the hotel

To communicate with maintenance to ensure all repairs are attended to 

 Liaise with all departments regarding guest information, special requests, VIP’s 

Liaise with Front Office regarding daily operations i.e. guest’s in-house for dinner, special dietary requirements

Liaise with Sales/Marketing regarding function requirements

 Updating guest history 

 Ensure contact is possible with the F&B department throughout the day   Guest Relations and Customer Service: 

To handle any guest complaints effectively 

To ensure guest requests dealt with prompt

 Be responsible for meeting and talking with the guests at all times and lobbing of comments from them   Finance & Accounting

 Assist in implementing budget and controls

Assist in controlling staffing levels in relation to payroll and budget 

 Assist with ordering and controlling operating equipment and supplies 

 Ensure issues to other departments authorized and recorded and charged as required

 Curbing wastage in all areas

 Maximizing profitability of the outlet by increasing turnover & minimized operating costs without affecting the quality of the service and products   Administration:

Prepare monthly F&B reports 

 Ensuring monthly stock take completed timeously 

 Assist in controlling and updating budgets as required

Ensuring POS procedures adhered to

Ensuring end of day functions on POS completed

 Ensuring food and beverage charges for function billing correct   Operation:

 Ensuring efficient and effective F&B operations in all outlets and function areas 

Ensuring mis-en-place prepared timeously 

Ensuring all F&B areas are served, checked daily and meet set standards 

 Ensuring F&B areas are cleaned and items stored after shifts as required 

 To maintain general cleanliness and order in the department and hotel 

To maintain all set inventory levels for beverages and cutlery/crockery 

Ensure all operating equipment is handled with due care and curb wastage/breakage of supplies 

 Ensure F&B areas are equipped with tools and necessary materials to successfully carry out their function within the set company standards 

Collating and implementing maintenance programs for all operating equipment 

 Ensuring control procedures for all supplies/cutlery/crockery adhered to 

 Enforcing safety aspect within the department i.e. access to stores, beverages 

 To ensure that all restaurants will have a drawing plan and staff allocation 

To make sure all events has props and decoration of quality and presentation 

 Ensuring Functions are set up in a way to create smooth traffic flow 

Contribute ideas to the F&B team in the yearly food promotion calendar 

Monitors and analyzes menus and products of competitive restaurants 

 Assure all coordination with the kitchen before and during the function for flow of food sequence 

Be able to take over all F&B department on day off,  annual leave or sick leave of the F&B manager. 

Perform other duties as maybe assigned

Quyền lợi được hưởng

Attractive salary and negotiation

100% service charge in probation time

Social insurance as law, Bao Viet insurance

Other benefits according to Company policy

Yêu cầu công việc

 - At least five years in Managerial position in 4/5 stars Hotel

 - Cultural level: University
 - Majority: Hospitality restaurant and bar management
 - Certificates: English & Computer skill

Yêu cầu hồ sơ

Interest candidate please send the latest CV to address Naman Retreat, Group 53 Tan Tra , Truong Sa street, Hoa Hai, Ngu Hanh Son, Da Nang or send CV directly to HR Dept Naman Retreat via 0374579025 (zalo)

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