Sales Manager (based in Ha Long)

• Hạn nộp: 16/11/2015
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

 Mô tả công việc:

• Generate budgeted room nights for corporate and banqueting sectors so as to achieve the expected revenue through personal selling within a defined sales portfolio assigned.
• Conduct sales calls to all existing and new corporate clients.
• Source and seek out new business development. Issue corporate rates or room quotations.
• Conduct sales calls to all existing and new corporate clients to increase awareness and establish supportive business relationships.
• Identify and seek out prospective clientele within the sales area, which may have potential usage of the hotel including accommodation and banqueting facilities.
• Prepare weekly and monthly reports on sales activities and sales call reports.
• Attend weekly sales meetings to present action plan ahead and follow up on potential bookings or inquiries.
• Liaise closely with other departments to co-ordinate customer requests/ requirements and ensure complete guest satisfaction.
• Liaise closely with Banquet Sales Personnel regarding issue of banquet quotations and ensure immediate hand-over at the time of confirmation.
• As directed, participate in sales trade shows conventions and promotional events within the industry.
• As directed, participate in sales activities including sales trips, both individually and in conjunction with the sales team.
• Negotiate corporate room rates under the guidance of the Director of Sales and Marketing.
• Enhance awareness by providing product knowledge and promote special offers and information.
• Organize and host hotel site inspections for potential clients.
• Entertain prospective and potential or supportive clients in hotel to strengthen business rapport.
• Maintain guest safety, security and confidentiality.
• Project a high profile both within the hotel and within the industry, ensure all aspects related to presentation and grooming is representative of the Thien Thai Hotel.

Competencies
• Demonstrate leadership for the company in the area of training and development of staff within your scope of responsibility.
• Put in place and use mechanisms to track progress towards achievement of goals and monitor projects and/or your own work area
• Possess the ability to effectively deliver training to staff.
• Consistently achieve desired outcomes and maintain focus on key priorities.
• Accept accountability and monitor own performance.
• Demonstrate initiative and the ability to manage time and work priorities.
• Be enterprising, open to new ideas and change in the workplace and seek more effective and better ways of carrying out your role.
• Be co-operative and supportive of other team members through consulting, providing feedback and sharing information with others.
• Consider the attitudes and perspectives of the guest and adapt to their differing needs.
• Express ideas with clarity and confidence and in a logical manner.
• Possess good administration and interpersonal skills and the ability to work to agreed timeframes and reporting schedules.
• Confident to lead by example.
• Demonstrate the ability to prioritize and manage the demands of your position
• To have a full understanding of the hotel’s policies and procedures, Occupational Health & Safety issues, Fire Emergency procedure and other policies that may be issued.
• To maintain a favorable working relationship with all company employees to in turn promote a cooperative and harmonious working environment.
• Handle any guest complaints effectively and diplomatically to ensure the ultimate satisfaction of guests.
• To ensure you consistently present yourself in a manner which makes a clear statement of professionalism, maintaining a sense of self pride which is reflected in both your appearance and your performance.
• To at all times project a favorable image of Duxton Hotels to enhance public recognition and acceptance of all its areas of endeavor
• To assist the Director of Sales & Marketing

Yêu cầu công việc
Education: A diploma or degree qualification. Fluency in oral and written English
Experience: at least 03 years previous hotel sales experience desired.

Other:
• Excellent interpersonal and communication skills
• Good presentation and public speaking skills
• Good in planning, organizing and co-ordination
• Showing strong initiative and creative skills
 

 

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