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Waiter/Waitress (Nhân viên phục vụ)

  • Hạn nộp: 30/06/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận Nam Từ Liêm - Hà Nội
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
29/05/2024 04:06

Mô tả công việc

  • Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
  • Communicates to superior any difficulties, guest comments and other relevant information
  • Establishes and maintains effective employee working relationships
  • Attends and participates in daily briefings and other meetings as scheduled
  • Attends and participates in training sessions as scheduled
  • Prepares for service by ensuring:
  • Outlet equipment is clean
  • Equipment is sorted and stored
  • Glassware is polished
  • Flatware is polished
  • China is clean
  • Waiter stations are prepared
  • Cutlery is placed for buffet and table service
  • Tables are set
  • Reservations are read and familiarized
  • Special occasions are ready
  • Music is on
  • Lighting is on
  • Outlet is ready for service and guest comfort
  • Carries out effective service by ensuring:
  • Guests are greeted and seated
  • Daily specials are explained and up sold
  • Food orders are processed accurately
  • Trays and tray jacks are effectively used
  • Food orders are taken quickly
  • Payment methods are handled accurately
  • Working areas are cleaned and re-set quickly
  • Bar is clean
  • Used ashtrays are regularly cleaned
  • Guests are conversed with in relation to the food and beverage products
  • Carries out effective beverage service by ensuring:
  • Beverages are up sold and regularly replenished, abiding by responsible alcohol service regulations
  • Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
  • Promoting and selling cocktails to guests
  • Making and presenting cocktails
  • Coffee and tea is served hot and in accordance with standard
  • Take appropriate action to resolve guest complaints
  • Food and beverage stock is stored in relation to hotel procedures
  • Performs related duties and special projects as assigned
  • Conversant with emergency evacuation and fire procedures for relevant department

Quyền lợi được hưởng

  • Competitive remuneration package
  • Delicious and nutritious meal at Hotel Associate restaurant.
  • Uniform provided by Hotel.
  • Food and Beverage discount at Hotel restaurant.
  • Social Insurance, Health Insurance and Accident Insurance as per law
  • Accident 24/7 Insurance
  • Other benefits following Hotel policy & Vietnam labor law

Yêu cầu công việc

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Diploma degree and above with major in hospitality management or equivalent
  • Good command of English
  • At least 01-year experience in similar position
  • Have general knowledge of restaurant operations

Yêu cầu hồ sơ

APPLICATION: Submit on Hotel job

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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc



Sắp xếp đánh giá:

  • Quy mô:
  • 36 Đường Lê Đức Thọ, Street, My Dinh 2, Nam Từ Liêm, Hanoi, Vietnam
  • Conveniently located in Hanoi’s fast-emerging business district and close to major sporting and convention sites, Sheraton Hanoi West is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.

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