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Waiter/Waitress (Nhân viên phục vụ)

  • Hạn nộp: 31/12/2023
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận Nam Từ Liêm - Hà Nội
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
11/12/2023 07:04

Mô tả công việc

 Essential Duties and Responsibilities – (Key Activities of the role)

·         Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

·         Communicates to his/her superior any difficulties, guest comments and other relevant information 

·         Establishes and maintains effective employee working relationships

·         Attends and participates in daily briefings and other meetings as scheduled

·         Attends and participates in training sessions as scheduled

·         Prepares for service by ensuring:

·         Outlet equipment is clean

·         Equipment is sorted and stored

·          Glassware is polished

·          Flatware is polished

·          China is clean

·         Waiter stations are prepared

·         Cutlery is placed for buffet and table service

·         Tables are set

·         Reservations are read and familiarized

·         Special occasions are ready

·         Music is on

·         Lighting is on

·         Outlet is ready for service and guest comfort

·         Carries out effective service by ensuring:

·        Guests are greeted and seated

·         Daily specials are explained and up sold

·        Food orders are processed accurately

·        Trays and tray jacks are effectively used

·        Food orders are taken quickly

·        Payment methods are handled accurately

·        Working areas are cleaned and re-set quickly

·        Bar is clean

·        Used ashtrays are regularly cleaned

·        Guests are conversed with in relation to the food and beverage products

·         Carries out effective beverage service by ensuring:

·        Beverages are up sold and regularly replenished, abiding by responsible alcohol service regulations

·        Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine

·        Promoting and selling cocktails to guests

·        Making and presenting cocktails

·        Coffee and tea is served hot and in accordance with standard

·        Take appropriate action to resolve guest complaints

·         Food and beverage stock is stored in relation to hotel procedures

·         Performs related duties and special projects as assigned

·         Conversant with emergency evacuation and fire procedures for relevant department

Quyền lợi được hưởng

·        Friendly & professional working environment.
·        Opportunity to work and develop in an international 5-star hotel 
·        Health insurance, social insurance, accident insurance ... 
·        Free meals, uniforms, and free parking
·        Summer holidays, annual health checks, birthday gifts, Tet bonuses, ... 

Yêu cầu công việc


Required Skills:
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. 
  • Able to read and write English 
  • Qualifications – High School. 
  •  Experience – Food service experience with general knowledge of restaurant operations preferred.

Yêu cầu hồ sơ

-Please send your CV to email:

- Or NỘP HỒ SƠ ỨNG TUYỂN on Hotel job

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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc



Sắp xếp đánh giá:

  • Quy mô:
  • 36 Lê Đức Thọ, Mỹ Đình, Quận Từ Liêm, Hà Nội, Việt Nam
  • Conveniently located in Hanoi’s fast-emerging business district and close to major sporting and convention sites, the newly renovated Hyatt Regency West Hanoi is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.

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