Assistant Recreation Manager tại The Grand Ho Tram Strip

8/2023 → / (1 năm 9 tháng)

Phước Thuận, Xuyên Mộc, Bà Rịa Vũng Tàu

Managed Recreation, Water sport, Kids club, Gamezone, Beta Cinema at Holiday Inn and Intercontinental. Managing Kids club, Swimming pool, Water Sport, Activities at Ixora by Fusion Ho Tram.

Pool, Beach and Activities Attendant tại Laguna (Vietnam) Co., Ltd

1/2013 → 4/2016 (3 năm 3 tháng)

Huế, Thừa Thiên Huế, Việt Nam

1. Jan, 2013 – Jan, 2014: Server at the swimming pool 2. Jun, 2014 – April, 2016: Land Activities Attendant * Welcome guest * Handle for the guest about activities * Proactive all activities on land and on the water * Act equipment : How to use and protect

Senior Activities Supervisor tại FLC Samson Golf & Resort

4/2016 → 12/2016 (7 tháng)

Sầm Sơn, Thanh Hoá, Việt Nam

* Make schedule for department * Make schedule for training * Training for staffs about activities * Training supervise skill for supervisors * Handle guest complain * Training for staff how to use and protect all of equipment * Supervising the staffs and guide the how to work properly * Time Management and Human

Recreation Supervisor in charge as Assistant Recreation Manager tại Sheraton Hoian Tamky Resort and Spa

6/2017 → 1/2018 (7 tháng)

Tam Kỳ, Quảng Nam, Việt Nam

* Make schedule for department * Make schedule for training * Training for staffs about activities * Training for staff how to use and protect all of equipment * Supervising the staffs and guide the how to work properly * Time Management and Human * Cadena Handling * In Charge for Assistant Recreation Manager position for pre-opening * Pool, Kids club, Fitness, Beach and Tennis setting up

Recreation and Entertainment Supervisor tại InterContinental Phu Quoc Long Beach Resort

4/2018 → 12/2019 (1 năm 7 tháng)

Phú Quốc, Kiên Giang

* Set up for Pre-Opening Time * Supervising the staffs and guide the how to work properly * Time Management and Human * Cadena Handling * Make schedule for department * Make schedule for training * Training for staffs about activities * Handle guest complain * Training for staff how to use and protect all of equipment

Recreation Supervisor incharge at Recreation Manager (Head of Department) tại New World Phú Quốc Resort

1/2021 → / (4 năm 4 tháng)

Phú Quốc

* In charge at Recreation Manager position • Setting standards, regulations, and working procedures for employees in the department. • Providing orientation, management, training and leading the staff of the Recreation & Entertainment Department into a professional team in terms of working style and skills to provide the best service to customers accordance with hotel procedures and standards. • Training for staff how to use and protect all of equipment • Supervising the staffs and guide the how to work properly • Cooperate with the sales department to deploy, implement and report the results of promotions and incentives according to events and seasons. • Provide the general development direction of the industry and propose improvements in line with the operation of the division. • Responsible for preserving and protecting the hotel's assets within the scope of management. Planning training as well as offering cost-effective solutions, without causing waste or loss of company assets. • Respond and promptly handle emergency situations arising in the process of customers using entertainment and entertainment services. • Handle Lost and Found • Receive and be present to promptly resolve all requests and complaints of customers in a positive manner. • Make plans to ensure amusement parks - entertainment are always neat, tidy, clean, beautifully decorated, impressive and in the best customer service condition. • Security: Keep safety and secure in Department Areas. • Control the goods in circulation and be responsible for the weekly inventory. • Complete other tasks as assigned by the Board of Directors. • Update all Report to General Manager (If any) • Receive orders for extracurricular parties, organize team building and implement. • Conceptualize and plan events, activities for before and after grand opening: - Organize and supervise the implementation of events, activities as planned; - Evaluate and report to management on the quality and effectiveness of the events, activities; - Working with relevant departments and divisions on events, activities; - Work with suppliers and plan appropriate orders; - Ensure events, activities take place as planned and effectively; - Assign work and manage the activities of the department; - Coordinate with human resources department to plan recruitment and training and personnel management; - Coordinate with accounting department to manage department budget.

Hoàng Quách Hoài - Sport and Recreation Manager

ZANNIER HOTELS - BÃI SAN HÔ

hoanghoaisni@yahoo.com - 0919048090

Đoàn Ngọc Tài - Recreation Manager

Sheraton Hoian Tamky Resort and Spa

ngoctaitalent@yahoo.com - 093 5485048

Kathy Le - Dictrict Member Services Manager

California Management Group

kathy.le@cfyc.com.vn - 093 4002746