Waitress tại 1930 Bistro

8/2019 → / (6 năm 9 tháng)

Hanoi

My main responsibilities were to take orders and serve food and beverages in dining areas. Ensure that customers enjoy their meals and take actions to correct any problems. Also I communicated with customers to resolve complaints and ensure satisfaction according to the company's standards.

Hostess tại Cau Go group

7/2018 → Hiện tại

Hanoi

My main responsibilities were to greet customers as they enter the restaurant, take their reservations and put them on a waiting list, give them menus and show them to their seats, also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.

Constantine Suvorov - Customer Care Manager

Cau Go group

customer-service-mng@caugogroup.com - 0944748714