I have a degree in B.S Management and few modules away from my Master Degree in Business Management and nine years of experience on the job. My previous job as a Operations Manager in Somerset Grand Hanoi located in Hanoi, Vietnam. I ensure smooth daily activities of the operations departments, coordinate with other departments to carry out the duty in all operation aspect of the property so that all activities are strictly adhered to the company’s standards, policies and procedures. I also work as a Cruise Manager in Paradise Cruises located in Ha Long Bay, Vietnam has given me a wide knowledge and experience when it comes to multi-cultural environment. Due to the interpersonal nature of this job, I strongly believe that I possess solid communication skills and an outgoing personality in order to be able to effectively interact with number of people on a daily basis. Overall, my task of guaranteeing that each passenger enjoys their vacation to the fullest although passengers often believe the role looks like all fun and games, I am trained to be extremely skilled business manager, entertainer, and host with a wide range of responsibilities. Also, I have worked for six years as a Duty Manager during my employment at Victoria Court in the Philippines with great success. I was responsible for the direct supervision of staff and operation for the shift, implementing all assigned task and projects, handling all customer related requirements, implementing and upholding the standards of quality, service cleanliness and corporate values and ensuring smooth operations and high employee morale at all times.