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Từ 3 đến 5 năm
Nhân viên
5 - 8 triệu
Tiếng Anh (Khá)
25 - 99
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Stenden University of Applied Sciences
International Hospitality and Service Management - Thạc sĩ
2016 → 2017
"Buxton Cresent and Thermal Spa Development" - project associated with University of Derby, UK. "Sustainability in Dairy Industry" field trip at Aeres University of Applied Sciences, the Netherlands. "AIHR Annual Conference 2016" at Stenden University of Applied Sciences, the Netherlands. "Real World Learning" program at Stenden Hotel, the Netherlands.
Đại học quốc tế TPHCM
Quản trị kinh doanh - Đại học
2011 → 2016
Adviser in IU Student Recruitment Campaign 2012. Cultural Exchange Festival 2011. Top 50 and Top 30 in Sailing Home Contest in 2012 and 2013 at HCMC International University - Contest about the culture and custom of Vietnam. 1st place team in 1st round and 4th place team in 2nd round at X-Race Contest (2013) – Contest about team-building, problem-solving and outdoor activities. 3rd place team at IU Camping Trip (2015) – Teambuilding and outdoor activities
Kĩ năng
| Tin học văn phòng | |
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
Rotation Staff Internship tại Stenden Hotel
6/2017 → 7/2017 ()
Leeuwarden, Netherlands
"Real World Leaning" program for master students at Stenden University of Applied Sciences. Students are assigned to various positions at Stenden Hotel during two months (Front Office, Kitchen, Housekeeping, Restaurant)
Waiter and Telephonist tại Takeaway, Doremi Sushi & Vietnamese Cuisine Den Haag
10/2017 → 12/2018 (1 năm 2 tháng)
The Hague, The Netherlands
Waiter: Make table reservation through email or phone, greet and escort customers to their tables, prepare tables by setting up linens, glasses and cutlery, help guests in food & drink order process, serve food & drink in appropriate manners, use restaurant software (Cashdesk) for food ordering and payment process. Telephonist for Takeaway: Handle customer’s order properly through apps (Thuisbezorgd, UberEAT, Deliveroo) and phone calls, handle order issues (order delay, wrong order, order cancelation, wrong payment method, complaints, etc. ), respond to customer’s comments on social network (Facebook, Google, Thuisbezorgd), transfer order to shipper, report daily sales to owner.
Salesman and Customer Consultant tại Hong Thoa Store
12/2018 → Hiện tại
Bạc Liêu, Việt Nam
Sell directly aluminum and stainless steel furniture to retail customers, provide customers with product information, create and maintain price quotations for customers who visit the store or who telephone for information, inform customers if there is a price change in input materials affecting contract value, update information about products, pricing and local competitor, report daily sales to manager.



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