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Từ 1 đến 3 năm
Giám sát
12 - 20 triệu
Hà Nội
Tiếng Anh (Giỏi)
5 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
BOURNEMOUTH UNIVERSITY
HOSPITALITY MANAGEMENT - Đại học
2015 → 2019
Kĩ năng
| Teamwork | |
| Giao tiếp | |
| Tin học văn phòng |
Kinh nghiệm làm việc
FOOD AND BEVERAGE INTERN tại PARK PLAZA LONDON RIVERBANK
7/2017 → 3/2018 (7 tháng)
London, UK
• Developed customer services skills in fast paced, busy and five stars environment. • Demonstrated flexibility and ability to adapt through rotating and working in different departments including Breakfast, Room Services, Meeting and Events and Executive Lounge. • Exposure to supervisory role in Executive Lounge: - Conducted rotas and payroll - Performed inventory checking and ordering - Worked along with other departments such as Finance, Marketing & Event and Kitchen to keep up with departmental requirements and plans. - Leaded the team, ensured exceptional customer service for VIP guests.
ASSISTANT RESTAURANT MANAGER tại PHAM SUSHI
3/2018 → 10/2019 (1 năm 7 tháng)
London, UK
• Assist Restaurant Manager with daily operation of restaurant and associates: formulating work schedule, completing weekly payroll, stock control, inventory ordering and sale forecasting. • Introduced new Lunch Menu and increased the restaurant sale for lunch time period by 30% • Developed and reviewed Standard Operating Procedure • Provided on-going training for existing staff to reverse areas of under-performance. • Assist with recruitment of new employees. • Developed and implemented HACCP plan to keep food safe from biological, chemical and physical food safety hazards which reduces the risk of potential deaths and illnesses due to unsafe food consumption. • Provided exceptional customer service and handled complaints.


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