Director of Event Sales tại Movenpick Cam Ranh Resort

11/2019 → 3/2020 (3 tháng)

Cam Ranh, Khanh Hoa Province, Vietnam

- Head of Event Sales - on site Sales department. - Work with relevant departments to implement all Event related sales kit and collateral for the pre-opening period. - Establish Events related SOP (site inspections, event handover, event handling, group resume & BEO handling…) - Be in charge for pre-opening related events (launching, owners event…) as well as Press/Media events. - Recruit, implement and train the New Event Sales team. - Handle all MICE/Event proposals turn into definite leads. - Do market research & strategy report.

Event & Banquet Operations Manager tại Le Meridien Saigon Hotel

6/2018 → 8/2019 (1 năm 2 tháng)

Ho Chi Minh City, Vietnam

- Self Development: + Jul 2018 - Jan 2019: Event Sales Manager + Jan 2019 – Aug 2019: Event & Banquet Operation Manager. - Handle major or important group of guests in which not only deliver great income but also reputation to the Hotel and Owner. - Monitor and qualify all functions and leads on CITY (Rooms & Catering Management Platform) before hand-over process from Sales to Event. - Handle & resolve all incidents or complaints related to Groups and Events. Guarantee highest level of satisfaction from both organizers and delegates. - Direct report to Director of Food & Beverage, Indirect report to Director of Sales & Marketing, Hotel Manager and fulfill their assignments. - Ensure each individual from Event & Banquet team meets their Upselling target and guarantee the whole team’s monthly and yearly Upselling budget...

Account Manager cum. Event Manager tại Sheraton Nha Trang Hotel & Spa

3/2015 → 6/2018 (3 năm 3 tháng)

Nha Trang, Khanh Hoa Province, Vietnam

- Self Development: + Mar 2015 - Jul 2016: Sales Specialist, Catering + Jul 2016 - Aug 2017: Assistant Account Manager, Catering + Aug 2017 – Jun 2018 : Account Manager, Catering cum. Event Manager - Sales person in charge of Corporate and Travel Agency accounts in Nha Trang. - Compose proposal, contract and execute Banquet/ Event only requests (local, nationwide, overseas). - Collaborate with internal departments in organizing Groups / Events to ensure operation goes smoothly and meet guest’s satisfaction. - Forecast and drive Banquet revenue to make sure it reaches monthly / yearly budget. - Monitor and engage Customer Experience Index / Event Satisfaction Survey to meet Hotel's target. - Propose and materialize New promotion / Package rate...

Starwood Cares Winner for Business for Full Year of 2016.

1/2017

Sheraton Nha Trang - Best Employee of Year 2016

Starwood Cares Winner for Business for Quarter 1, 2016

3/2016

Sheraton Nha Trang - Best employee for Quarter 1

Mr. Mark Muscat de Celis - Director of Sales & Marketing

Le Meridien Saigon Hotel

tba@tba.com

Ms. Mandy Tran Thi My Dung - Former Director of Sales & Marketing

Sheraton Nha Trang Hotel & Spa

tba@tba.com