Reception tại Be Home Phu Quoc Hotel Company

1/2017 → 4/2018 (1 năm 3 tháng)

Phú Quốc, tỉnh Kiên Giang, Việt Nam

- To do checking in/ checking out procedures. - To introduce the services at the hotel to customers. - To receive and handle phone, information and transfer to related individuals. - To take care of guests at the hotel. - To handle customer complaints and required relating to problems at the hotel. - To make reports of revenue everyday.

Reservation tại Be Home Phu Quoc Hotel Company

4/2018 → 11/2019 (1 năm 7 tháng)

Phú Quốc, tỉnh Kiên Giang, Việt Nam

- To handle emails, phone, facebook and OTA channels pertaining to reservations. - To understand, update the products of the hotel, as well as pricing policies, care for guests, promotions. To organize and classify bookings record: Companies, groups, individuals, VIPs.. - To handle customer queries and complaints relating to reservations. - To handle cancellations and to changes reservations from guest on timely. - To be fluent on all hotel products and services. - To support the revenue Position of the hotel with special projects as required. - To support related parts when required.

Lê Tiểu Luân - Gíam đốc

Công ty TNHH Khách Be Home Phú Quốc

behomephuquoc@gmail.com - 0327636035