Guest relation officer tại Muong Thanh Grand SaiGon Centre

3/2019 → 12/2019 (9 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

 Greeting customer by using body language or language or on the phone  Following procedure, logbook.  Process all guest check in by confirming reservation, assigning room and activation key  Process all payment cash, credit card,... and process all guest check out or late check out  Answer all guest call, messages, request or questions.  Supply guest with directions and information about hotel and local area.  Cash guest’s personal checks and traveler’s checks  Prepare all special guest’s request : birthday, honeymoon, anniversary...