Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Ngọc Kim Ngân
74 Lượt xem hồ sơ
Nữ, 17/10/1992, 33 tuổi
328 Võ Văn Kiệt, Cô Giang, District 1, Ho Chi Minh City, Vietnam
Cập nhật: 19/12/2019
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trợ lý, thư ký
20 - 30 triệu
HCMC
Tiếng Anh (Khá)
25 - 99
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Southern Columbia University
Hospitality Management - Đại học
2019 → 2021
Vietnam - Australia Vocational College
International Hotel Management - Cao đẳng
2010 → 2012
Kĩ năng
| Tin học văn phòng | |
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
Community Manager tại The Hive Saigon
11/2018 → 10/2019 (10 tháng)
Hồ Chí Minh
● Understanding our competitor and set plan for Sale and Marketing ● Set, plan and implement social media and communication campaigns and strategies ● Provide engaging text, image and video content for all social media and professional accounts ● Respond to customers in a timely manner ● Monitor, track and report on feedback and online reviews ● Organize and manage events to boost brand awareness ● Coordinate with Marketing, PR and Communications teams ● Liaise with Development and Sales departments ● Respond to customers in a timely manner ● Build relationships with customers, industry professionals and journalists ● Stay up-to-date with digital technology trends
Community Director tại Serepok Workspace Solutions
10/2019 → 12/2019 (2 tháng)
Hồ Chí Minh
Sales: • Tour and sell space to new members by articulating Serepok’s value proposition and mission. • Identify the needs of prospective and existing members and recommend tailored solutions responsive to their needs. • Research prospective members in your tour pipeline and develop tailored sales pitches to meet their needs, ensuring all follow-up and closing requirements are addressed. • Refer prospective or existing members to other locations based on their specific needs in order to meet shared Portfolio and Territory sales targets. • Develop and implement lead generation and sales conversion strategies to maintain 100% occupancy in collaboration with the Community Manager. • Connect with local organizations and attend networking events to promote Serepok’s community and identify potential members. • Train Community Associates and other Community Leads at your location to give effective tours and sales pitches for those occasions when you are unavailable to tour. • Prepare daily and weekly overviews of prospective members for rest of Community Team; share this information during Daily Stand Up and daily sales calls. Operation: • Support the resolution of maintenance projects to ensure the highest level of member experience • Support the quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required • Support the preparation of move-in and move-out schedules to minimise member issues • Support the Community team in making strategic decisions regarding the operational and financial performance of the location • Support the development and management of team members, including Community Associates and Community Service Associates Account Management: • Maximize the lifetime value and growth of Serepok’s members by leading proactive account planning conversations • Serve as the primary Serepok’s point of contact for member growth, providing them with a world-class stakeholder journey, personalized consultative experience, global growth enablement • Act as an internal advocate for Serepok’s members, working as an extension of their team
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