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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Khá)
5 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
HUTECH UNIVERSITY
Quản trị du lịch nhà hàng khách sạn - Đại học
2007 → 2011
Kĩ năng
| Pha chế | |
| Pha chế rượu và cà phê ý | |
| Kỹ năng nghiệp vụ. | |
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
BAR MANAGER tại LE MERIDIEN SAIGON HOTEL
6/2017 → 8/2018 (1 năm 2 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
- Lead the daily operation of the business for the lounge bar and beverage product in F&B - Ensure staff’s effective duties, the procedure and policy of the company to be followed up - Control and report of the daily sales performance implement required corrective actions - Handle the loss and profits of the Bar, control cost price of purchasing cooperate - Organize and conduct market research to keep abreast of the latest business trends, technology and competitor’s information to provide feedback to FBM/DFB - Connecting with guest and offer guest to bring more business: event, promotions - Ensure guest’s satisfaction of the service and quality of food & drink - Solve and feedback all guests complains - Build the Menu base on cooperate guideline and bring the local special. - Keep updated for the new trend - Controller monthly expenses and P&L explanation base on budget and operation - Responsible for rosters, training, coaching and mentoring of the team on up selling, networking with guests and developing the bar’s database. - Strong leadership, motivational and people skills
BEVERAGE MANAGER tại NEW WORLD SAIGON HOTEL
8/2018 → 1/2020 (1 năm 5 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
- Cooperate with DFB & FBM to lead the daily operations smoothly of F&B Department - On behalf of Head Department’s to run for daily operations and join daily EXCOM meeting - Created and design beverage menu for all F&B outlets - Running project and set up success: Mooncake, Lounge, Banquet, Chinese restaurant - Daily approval for beverage purchase on MC system - Responsibility for beverages cost controller - Making survey market with other competitor to find the right good concept - Work close with Rosewood Corporate to set up for new bar – WHISPER bar&lounge - Working closely with Executive Chef to develop promotions between food and beverage. - Detail to follow up to organize the training and keeping brand standard for beverage - Work together with FBM or FBD to explain and plain for monthly P&L - Ensure guest’s satisfaction of the service and quality, build networking with Guests and developing Guest database - Support HR to find & interview for recruitment for F&B service staff - Work closing with another department such as Finance, Human Resource, Purchasing, Front Office, Sale and Marketing



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