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Scott Burgess
50 Lượt xem hồ sơ
Nam, 15/09/1974, 51 tuổi
Da nang
Cập nhật: 03/01/2020
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 2 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Trên 20 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Đà Nẵng
Tiếng Anh (Giỏi)
25 - 99
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Grimsby College
Food Science & Technology - Cao đẳng
1992 → 1994
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development |
Kinh nghiệm làm việc
Deputy General Manager tại Golden Tulip UK. Tulip Inn Manchester
9/2001 → 10/2005 (4 năm )
Vương Quốc Anh
Deputising for the General Manager, I was in charge of the daily running of the hotel operations, encompassing all aspects and areas of the hotel. Involvement with revenue forecasting, budgeting and key business decisions was part of my overall role. I had specific responsibilities for property, yield and rates management. Customer liaison was a key area of responsibility in terms of sales and marketing. I had general administrative tasks for the hotel’s training and payroll, led and developed brand standards and auditing systems within the hotel and the Tulip Inn brand. I successfully furthered my career by continuously improving and building on my managerial skills and experience. Having been involved with the hotel pre-opening, I have gained numerous skills in the logistical and organisational facets of opening a 121-bedroom hotel, a subsequent conference and 40-bedroom expansion.
Operations Manager tại PGL Travel Ltd
3/2016 → 12/2019 (3 năm 9 tháng)
Vương Quốc Anh
Building on my hospitality experience I managed an outdoor pursuit and education centre for children aged 7-17 years old. I had operational responsibilities for a 320-bed residential centre including the property and facilities management, educational and activity products, which consist of classroombased lessons and outdoor adventurous activities, and all hospitality delivery. Championing Customer Care: I developed many new systems and streamlined the business to appeal to a wider clientele. Day-to-day responsibilities included effectively communicating to our booking offices and all our customers on and off site. Managing all the department heads, I ensured that spending and wages were in line with budgets, and that the product was being delivered in accordance with all operating procedures, safeguarding and the pastoral care considerations of the children. I led and mentored the Activity Manager, Guestcare Manager and Education Manager, ensuring that the product was delivered to the highest standard and in line with current UK National Curriculum guidelines and all International and National Governing Bodies. I monitored and audited the delivery and safety of the centre’s operations through system checking, appraisals and walking the floor.
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