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Việc làm thêm
Jameson JACQ
84 Lượt xem hồ sơ
Nam, 25/12/1977, 48 tuổi
152 North Sathon Road, Silom, Bang Rak, Bangkok, Thailand
Cập nhật: 07/01/2020
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Tổng giám đốc/ Giám đốc
Thỏa thuận
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Conrad N Hilton College of Hotel and Restaurant Management
Hotel and Restaurant Management - Thạc sĩ
2000 → 2003
Kĩ năng
| Tin học văn phòng | |
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development |
Kinh nghiệm làm việc
Cluster General Manager tại Santika Indonesia Hotels & Resorts
5/2011 → 5/2019 (8 năm )
Jakarta, Indonesia
Managed 2 properties, The Samaya Bali, with fifty two beach and courtyard villas and The Samaya Ubud, with nineteen exclusive villas. Oversee all resort activities, including hiring, mentor and supervising employees, and training staff of more than 90 on payroll employees. Increased room revenues by 15 percent year-to-year for 3 consecutive years. Developed and saw resort-wide renovation project through to completion while staying within budget and time-frame. Monitored all profit and loss statements of the resort and prepared an annual budget for it. Coordinated with guests and monitored service trends by evaluating all comment cards and direct feedback from the guest, as well as staffs. Administered various financial related issues and coordinated with finance manager on same. Managed and provided resolution for all media queries regarding the resort. Ensured work as per the required Standard Operating Procedure (SOP). Communicated with all guests and provided resolution of all queries.
Group General Manager tại Bantita Hotels & Resorts Group
5/2019 → 1/2020 (8 tháng)
Koh Samui, Thailand
1. Responsible for the overall management and performance of 5 Hotels under operations, and 1 in a pre-opening stage. 2. Responsible for the preparation and approval of budgets, strategies, plans and setting targets for the hotel and the successful delivery according to the business plan. 3. Establish expected standards for all aspects of the hotel including but not limited to: Staff planning and hiring procedures in accordance to the internally released manning guides and salary scales. Training programs within and outside the operation for the benefit of improved performance. Ensure customer services are effectively and efficiently delivered, quality standards are recognized and service distinctiveness is promoted. Ensured cleanliness and maintenance of the asset. 4. Review and analyze expenditure, financial and operation reports, to identify and determine areas to improve profitability, productivity and/or guest satisfaction. 5. Meet regularly with department heads to keep informed, offer direction, plan and coordinate. 6. Develop, communicate and enforce work priorities, procedures and administrative standards. 7. Provide leadership to the senior management and team in carrying out job responsibilities and meeting performance goals. 8. Manage the performance of the senior management and hotel’s staff through effective key performance indicators, targets, and goal settings as appropriate. 9. Provide a proactive role in meeting and maintaining guest relations. 10. Direct investigations into causes of customer complaints and corrective action to prevent recurrence. 11. Responsible for evacuation (in cases of emergency) or incidences, acting as first point of contact for the team, guests and the emergency services. 12. Allocate funds to departments and approve expenditures based on budgetary guidelines. 13. Recommend capital expenditures for acquisition of new equipment to increase efficiency and services. 14. Approve requisitions for equipment, materials, and supplies within limits of the budget. 15. Chair the weekly management team meeting and other meetings as agreed. 16. Prepare and submit reports to the Corporate Office
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