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Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
Toàn Quốc
Tiếng Anh (Trung bình)
5 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
UNIVERSITY OF ECONOMICS HO CHI MINH CITY
TOURISM ADMINISTRATION - Đại học
2013 → 2017
Kĩ năng
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
F&B ATTENDANT tại EASTIN GRAND HOTEL SAIGON - CAFE SAIGON RESTAURANT BUFFET AND A LA CARTE RESTAURANT
5/2017 → 7/2019 (2 năm 2 tháng)
Hồ Chí Minh
-Complete daily opening and closing duties and cleaning according to established side-work checklist -Perform other duties as requested by management -Set up and break down of the breakfast buffet area according to established standards -Maximize efforts towards productivity, identify problem areas and assist in implementing solutions -Keep all work areas clean and properly stocked according to the current meal period -Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner -Take order for room dining and work as a hostess as necessary
F&B ATTENDANT tại HOLIDAY INN AND SUITE SAIGON AIRPORT - DELI CAFE COFFEE SHOP AND POOL AREA
8/2019 → 2/2020 (6 tháng)
Hồ Chí Minh
-Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures -Ensure that F&B products are being served in a professional and timely manner -Deliver the best service experience to guest and increase loyalty -Collect recommendations and guest comments and share to supervisors to reflect current customer profile -Present menu/ drinks list, answer enquiries and makes suggestions regarding food, beverage and service to guests -Take orders and serve food and beverage to guest according to the established service flow to meet guests requirements and pleasant. -Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily -Have a thorough knowledge and understanding of all food and beverage items in the menu and public informations in hotel in order to influences service. -Maintain supply of cleaned equipment including all chinaware, cutleries, linen, condiments and other supplies to setup the table and service stations -Ensure all operating equipment are well working -Maintain stocks of all equipment and guest supplies as required -Maintain cleanliness, tidiness at service stations and outlet pantry all the time -Carrie out any other reasonable duties and responsibilities as assigned -Support Banquet service as necessary -Manage cash and sales transactions in dining service as a cashier



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