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Từ 10 đến 20 năm
Tổng giám đốc/ Giám đốc
Trên 60 triệu
Toàn Quốc
Tiếng Anh (Giỏi), Khác (nêu rõ tại giới thiệu bản thân) (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
Operations Manager/ Product & Development Manager tại QSR Vietnam
12/2017 → 12/2018 (1 năm )
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
Financial – Reduced theoretical COG (including wastages) Reviewed and reduced small ware, equipment and investment cost Enhanced the current menu with effective costing Reviewed and cut COL Operating five international franchise brands Trained and built back of house and front of house managers Quality control and assurance of safety and sanitation procedures (FSMS & HACCP) Optimize supply chain (find and liaise with suppliers) Communicating with all the international franchise team Maintained budgets P/L reports and targets Analysis, review and assurance of staff performance productivity Recommendations of ways to improve Restaurant image and communicate it to broader audience Completion of my KPI’’s and deadlines. Report directly to the BOD (CEO & COO)
Food & Beverage Manager tại Best Western Premier Sonasea
8/2019 → 2/2020 (6 tháng)
Phú Quốc, tỉnh Kiên Giang, Việt Nam
Surveyed and built the F&B strategy and plan for all the outlets targeting the right customers Conducted market analysis to identify the appropriate food and beverage program Sourced, negotiated and operationalized F&B concept in collaboration with vision of the company Developed the overall food and beverage program for selected outlets; gathered and coordinated input from operations team to capture 'local' food and beverage needs and requirements Monitored performance of F&B operations and provided operational direction to deliver budgeted results and maintain industry-appropriate costs, efficiencies and quality P&L responsibility for the food and beverage program from opening through stabilization Worked with PR and Marketing to drive business from the local community and create awareness in key source markets Work with Operations team on day to day operational issues and inquires to ensure all F&B related critical path items are accurate and maintained, and, that all F&B trainers in attendance are provided with appropriate knowledge to train others Maintain and further develop a strong network of contacts locally. Utilize those contacts to source, initiate, and assess potential for F&B collaboration for new and existing Work with Finance to maximize returns on investment in F&B projects Hiring, supervise and developed bartenders, servers, beverage cart personnel, host/hostess and other employees in the Front of the House F&B department Assisting the Director of Sales & Marketing and Banquet Manager with banquet and event sales and execution of events Coordination and communication between all departments Demonstrated ability to handle multiple projects on short timetables and manage staff resources efficiently and successfully Daily. Weekly, monthly reports and OKR’s completed within deadlines Quality control and assurance of safety and sanitation procedure (FSMS & HACCP)



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