Barista & Waitress tại MOSS KAFE (TEA & CAKE )

12/2016 → 2/2017 (2 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

- Keep tables and working area clean and tidy at all times - Welcomes customers when they arrive at a coffee shop. - Introduces customers to the menu. - Take and serve food/drinks orders ( make simple drinks, coffee, blended, smoothie.....) - Deliver checks and collect payments.

HOSTESS : tại LEMONGRASS RESTAURANT, 14 FLOOR PALACE HOTEL SAIGON

3/2017 → 3/2018 (1 năm )

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

- Greeting guests as they enter, and putting them on a waiting list as necessary. - Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. - Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. - Answering phone calls, taking reservations and answering questions. - A knowledge of the menu. - Helping out with other positions in the restaurant as needed. - Assist manager handling set menu, pricing, foods for the tour or group. - Responsibility and design banquet menu,set menu - Check daily mail, HR mail, booking mail, then reply or forward mail to customers, sales persons. - Handle office supplies, report daily reserve guest, tour guest, walk-in guest on daily, montly, - Contact and make commission for tour guide

WAITRESS: tại LEMONGRASS RESTAURANT, 14 FLOOR PALACE HOTEL SAIGON

4/2018 → Hiện tại

Ho Chi Minh

- Prepare tables for meals, including setting up items such as linens, silverware, and glassware. - Welcomes customers when they arrive at a restaurant. - Introduces customers to the menu and announces daily or seasonal menu specials. - Answers questions about menu items, ingredients, and pricing. - Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them. - Communicate order details to the Kitchen Staff and Bar. - Serve food and drink orders. - Check with customers to ensure that they are enjoying their meals and take action to correct any problems. - Deliver checks and collect bill payments - Processes cash and credit card payments and returns change to customers if necessary. - Thank to customers when they leave,cause they chosse our restaurant. - Clean tables or counters after patrons have finished dining. - re-set and prepare table

Nguyễn Khôi Nguyên - Manager

Lemongrass Restaurant L14 Palace Hotel Saigon

nguyen.nguyen@gmail.com - 0987643468