Room Attendant tại Rosewood Hotel Abu Dhabi

4/2017 → 5/2019 (2 năm )

Abu Dhabi

Promoted Housekeeping supervisor tại Rosewood Hotel Abu Dhabi

5/2019 → 2/2020 (9 tháng)

Abu Dhabi

 Stock and organize cleaning cart ad linen closets on assigned floors.  Responsible for other tasks such as laundry operations and general cleaning duties.  Responsible for cleaning and resetting bathroom and bedroom areas according to the established standards  Complete any assigned paperwork accurately and in a timely manner.  Investigates complaints regarding housekeeping service and equipment, and takes corrective action.  Inventories stock to ensure adequate supplies. Coordinates work activities among departments.  Evaluates records to forecast department personnel requirements.  Makes recommendations to improve service and ensure more efficient operation  Holding meeting with housekeeping staff to discuss their job functions.  Listening to, understanding , and clarifying guest concerns. Inspecting the cleaning and servicing of guest room and public areas.  Approaching guests in an attentive, friendly, courteous and service -oriented manner.  Making sure all Guest Roomhave appopriate supplies and linens in them.  Maintaining guests confidentiality at all time  Ensuring that rooms and bathroom are cleaned on a daily basis. Inspecting guest rooms and guest areas  Supervising the disposal of trash and waste.  Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.  Delegating work to meet business objectives and goals.  Maintaining a high standard of personal appearance and grooming.  Tranning up new housekeeing staff.  Maintaning an inventory of guest room and housekeeping supplies.  Complying with all health and safety standards.  Maintaining key control.