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Từ 1 đến 3 năm
Giám sát
8 - 12 triệu
Hà Nội
Tiếng Anh (Khá)
4 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Pacific International Hotel Management School
Quản trị khách sạn và du lịch - Đại học
2017 → 2019
- Trained in all aspects of food service and food production in a fully functioning hotel restaurant environment, especially fine-dining service, focusing on first-class customer service and soft skills as well as practical competencies. - Trained in different roles of Front Office and Back Office such as receptionist, night audit and reservation in a required standard with Opera system. - Trained in Housekeeping department to effectively deliver the highest standard of service in an efficient and consistent time and quality.
Kĩ năng
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
Waitress, Cashier tại Viet Nom Nom
8/2019 → 12/2019 (3 tháng)
New Plymouth, New Zealand
• Serving and delivering customer service in a lively and casual restaurant • Cashiering • Being able to work in both independently and as a team members • Being knowledgeable in food and drink items, also dietary
Housekeeping Attendant tại Rydges Wellington Hotel
7/2018 → 1/2019 (6 tháng)
Wellington, New Zealand
• Performing cleaning activities to ensure the standard requirements of rooms and public areas are met • Maintaining and inspecting the quality of hotel's facilities is up to standard • Be able to handle complaints from customers regarding the facilities and service • Delivering first-class customer service at all time • Being able to work in both independently and as a team members • Communicating with other departments and assisting if needed
Food & Beverage Attendant tại James Cook Hotel Grand Chancellor
7/2017 → 8/2018 (1 năm 1 tháng)
Wellington, New Zealand
Experienced in 4-star Conference & Banquet, Buffet & A la carte restaurant, and Executive Club Lounge • Setting catering and serving for conferences and events (weddings, formal conferences and functions) • Serving in restaurant, bar and club lounge • Delivering first-class customer service at all time • Being able to work in both independently and as a team members • Being able to handle complaints from customers regarding the products and service • Being knowledgeable regarding the hotel's facilities and service, food and beverage information, dietary requirements, etc. • Communicating with other departments and assisting if needed
Part-time Baking class assistant/ Cooking class coordinator tại Kitchen Art Studio, Xuan Dieu, Hanoi
6/2016 → 9/2016 (3 tháng)
Hà Nội
• Managing cooking classes during session • Preparing and managing inventory for the classes (handout,ingredients and equipment) • Assisting the tutors and students during and after the class


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