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Từ 3 đến 5 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi)
N/A
Quản lý, điều hành
Nhà hàng/ Bar/ Pub
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
| Quản lý | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Đàm phán, thương lượng |
Kinh nghiệm làm việc
MANAGER OUTLET IN SINGAPORE AND MALAYSIA tại LION CITY GROUP
5/2015 → 4/2019 (3 năm 11 tháng)
Singapore
- Encourage and motivate staff to provide optimum service during all shifts - Take care customer to ensure that excellent customer relations - Control Profit and Loss ( P&L report ) monthly - Control Cost Of Good ( COG) daily - Control Cost of Labour ( COL) daily - Control KPI' s Staff - Solve problems arising in shifts - Make a plan to upgrade the revenue
OPERATION MANAGER tại Soi Thai Restaurant
5/2019 → 10/2019 (5 tháng)
Ho Chi Minh City
- Adhere to opening and closing procedures - Adhere to bill paying procedures - Supervise the fund in shifts - Solve problems arising in shifts - Help develop a motivated and high performing team - Share recommendations and guest comments to Chef - Protect the health, safety and well being of our customers and people at all times - Control Profit and Loss ( P&L report ) monthly - Control Cost Of Good ( COG) daily - Control Cost of Labour ( COL) daily - Work with Area Managet to make a plan to upgrade the revenue - Work with marketing department to develop the resaurant brand - To ensure 4 core values are observed and followed prior to the service of any food or drink products. (Quality, Freshness, Service and Hygiene) ** Reason for resignation: The company changed owner, operating under the new name of Happy Thai Restaurant
OPERATION MANAGER tại Happy Thai Restaurant
11/2019 → 3/2020 (3 tháng)
Ho Chi Minh City
Main responsibilities: - To operate and be responsible for the restaurant - Control profit and lost ("P&L") monthly, manage wage and beverage cost - Control Cost Of Good ( COG) daily - Control Cost of Labour ( COL) daily - Manage HR: Timeskeeping staffs; overtime; allowance; divide the work schedule - To ensure the smooth and efficient running of the restaurant; maintain the highest standards of service. - To ensure that excellent customer relations and hospitality are shown at all times, by all staff. - To ensure that all-operational costs are kept within the budgetary limits. - Works with Superior on manpower planning and management needs; to prepare and manage the budget; make a plan to upgrade the revenue - Work with marketing department to develop the resaurant brand; Develop and implement Promotions Calendar for F&B products in restaurant - Work with suppliers to deal the good price



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