Trainee tại THE VILLAGE COCONUT ISLAND

2/2016 → 7/2016 (4 tháng)

Thailand

Welcomed and greeted guests in the Asian, Italian and Japanese restaurants Performed the mise en place of the restaurants as necessary Ensured all the F&B outlets were clean and organized for the shifts Responsible for taking and delivering guest orders Assisted and served guests with beverage orders Ensured customers were satisfied Handled guests complaints in an empathetic, effective and friendly way

Trainee tại IHTTI/SCHOOL OF HOTEL MANAGEMENT

2/2017 → 7/2017 (4 tháng)

Leysin, Switzerland

Supervised student in an International Buffet and Fine Dining restaurant Managed F&B outlets (Bar and Coffee Beans) without the supervision of manager Ensured mise en place done on time and outlet was clean and organized during service Made and Served different kind of beverages in Bar and Coffee Beans Responsible for checking inventory of school supplies in the end of month Organized Graduation Day

Corporate Sales Executive tại NOVOTEL SAIGON CENTRE

7/2019 → 3/2020 (7 tháng)

Ho Chi Minh City, Vietnam

Target and meet a potential customer to determine their needs Collect and prepare data for monthly sales report Handle inquiry of quotation for MICE, GIT, FIT and TA (if needed) Follow up payment of bookings and logistics of MICE events Negotiate/close deals and handle complaints or objections

Barista Certificate

2/2018

Barista Certificate for Basic Qualification

International Day

12/2015

Kitchen Leader of Vietnamese Team on International Day

Employee of the month

4/2016

Dominated to be employee of the month in my first intership at The Village Coconut Island