Receptionist Supervisor tại Hanoi Larosa Hotel

1/2019 → 3/2020 (1 năm 1 tháng)

Hanoi

- Do check-in, check-out, issuing room keys. - Arrange Guests's room and assign Guests's Information. - Answer Guests's questions, maintenance when guests report a problem. - Keep track of all transactions occurring everyday, verifying and collecting payments. Working with the accounting department to ensure the payment of customers. - Assist the sales department in selling room, tours and other services. - Making reports of incentive every month. - Scheduling duty rosters and ensure the smooth running of the front desk. - Induction and training of all new staff.

Receptionist tại Hanoi Larosa Hotel

1/2018 → 12/2018 (10 tháng)

Hanoi

- Do check-in, check-out, issuing room keys. - Assign Guests's Information. - Answer Guests's questions, maintenance when guests report a problem. - Keep track of all transactions occurring everyday, verifying and collecting payments. Working with the accounting department to ensure the payment of customers. - Assist the sales department in selling room, tours and other services.

Mr Tưởng Hồng Ninh Thanh - General Manager

Hanoi Larosa Hotel

tuonghongthanh@gmail.com - 0989399334