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Hoang Thi Thanh Huyen

Hoang Thi Thanh Huyen

Hồ sơ 5 sao 224 Lượt xem hồ sơ

Nữ, 06/06/1982, 43 tuổi

Team 12, Group 7, Ha Long city, Quang Ninh

Cập nhật: 01/06/2021

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Thông tin liên hệ

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Quảng Ninh
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
4 sao
Công việc mong muốn
Kinh doanh & tiếp thị
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Du thuyền

Giới thiệu bản thân

I graduated from Hanoi Social sciences and humanities in 2005. Before working in sales department, I started my career in hotel industry as a receptionist where I performed full duties of a reception. I also worked as customer services manager in 2 years and my role is dealing with guest complaint, keep good relationship with in house guest, take good guest comment, training staff about customer service. In sales department, I work with some positions from reservation manager, sales manager, asst to DOSM. I main job is keep and develop relationship with customer, hold event of the hotel. Recently, I work as DOSM of hotel set up & management company and in charge of Sales activities for those projects which company is working for.

Trình độ học vấn chuyên môn

Hanoi National University - University of Hanoi Social Sciences and Humanities

Tourism studies - Đại học

2001 → 2005

As a student of the Faculty of Tourism, in addition to the time in the lecture hall, I am interested (also to improve knowledge for later careers) to visit, explore the scenic spots, historical sites in Ha Noi and nearby regions. During my student time, short day tours were also the first experiences of my later job in hospitality.

Kĩ năng

Profiency in MS offices
Graphic Designing
Content writing
SEO

Kinh nghiệm làm việc

Reservation Manager> Asst to Director of Sales & Marketing> Customer service manager tại Tuan Chau Island Holiday Villa

9/2010 → 2/2018 (7 năm 5 tháng)

Tuần Châu, Thành phố Hạ Long, Quảng Ninh, Vietnam

Director of Sales tại Moon Bay Ha Long Hotel

3/2017 → 3/2018 (1 năm )

Tuần Châu, Hạ Long, Quảng Ninh, Vietnam

Sales Supporting tại Pistachio Hotel Sapa

11/2018 → 6/2019 (7 tháng)

Sapa, Sa Pa, Lao Cai, Vietnam

Pistachio Hotel Sapa is 4+ star hotel located in Sapa, Lao Cai, Viet Nam. This hotel was set up by Viet Orient Hospitality. As director of management company, I controlled all sales activities of sales team. + Running fam trip, grand opening ceremony of the hotel + Interviewing new sales staff + Training sales team about bradings, OTAs, Hotel online reputation, customer care, sales planing and reporting. + Supervising sales by connecting them to travel agents.

Sales Representative tại Ha Long New Day Hotel

11/2018 → 6/2019 (7 tháng)

Hạ Long, Quảng Ninh, Vietnam

Ha Long New Day Hotel is 4 star service hotel in Bai Chay, Ha Long, Quang Ninh which was set up by Viet Orient Hospitality. I was in charge of sales representative for this hotel with main tasks are: + Create sales distribution of the hotel + Promoting, maintaining relationships with key customers + Broadening relationship with new potential customers + Negotiating and carrying out groups, series + Training staff for hotel knowledge, sales and reservation skill and procedure.

Sales Supporting tại Duc Huy Grand Hotel & Spa

7/2019 → 10/2019 (3 tháng)

Lào Cai, Lao Cai, Vietnam

Duc Huy Grand Hotel & Spa is 4 star hotel in Lao Cai city. It is opened from Jan 2019 but its business is standstill due to sales department is not working promptly. During 3 month contract of supporting this hotel, I was: + Staffing and recruiting sales staff + Making sales and marketing plan for 2020. + Re-arrange working positions + Training them about Reservation channels, dynamic pricing, hotel distribution channel, OTAs, Hotel reputation, customer service and planning and reporting. + Re-arrange all documents of sales dept + Policy of sales + Connecting sales team with travel agent

Director of Sales & Marketing tại Viet Orient Hospitality

11/2018 → Hiện tại

Quảng Ninh, Vietnam

Viet Orient Hospitality is the hotel setting up and management company. Working as Director of Sales & Marketing, I am participating in some hotel's projects with are referring to Sales and Marketing activities such as doing market research, prepare business plan + marketing plan, recruiting, training sales staff.

Mong muốn về công việc

With the background of business, marketing, and customer service, I want to find a professional hotel / resort environment to devote knowledge in the real process, contributing a significant part to the development of the company.

Giải thưởng

Thông tin tham khảo

Nguyễn Văn Quảng - CEO

Viet Orient Hospitality

info@vietorient.vn - +84931580188

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