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Từ 5 đến 10 năm
Nhân viên
Tiếng Anh (Giỏi)
5 sao
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
College of Trade Economic And Technique
Business Administration - Cao đẳng
2010 → 2013
Kĩ năng
| Teamwork | |
| English | |
| Sales | |
| Communicate | |
| Management |
Kinh nghiệm làm việc
Customer Service tại Apollo English
10/2013 → 8/2015 (1 năm 10 tháng)
181 Pho Hue, Hai Ba Trung District, Ha Noi
- Efficient & high quality implementation of customer care to all internal and external customers. - Report on all aspects of the responsible areas related to sales and customer service efficient and high quality operations. - Communicate well with other CSOs and staff from other departments. - Opportunities to develop, improve and add value to company's operations in line with the strategic goals of the company and the organization.
Flight Attendant tại China Airlines
10/2018 → / (7 năm 7 tháng)
Taiwan
- Provide a high standard of customer care, but equally responsible for ensuring that all the passengers are safe and secure such as performing safety checks, provide information, guidance and assistance for safety. - Excellent communication and customer service skills in order to understand and see our passengers' needs, especially to comfort needs of passengers aboard with special needs including children, disabled persons or elders,... - Ability to deal with a range of people in a polite but firm way is important in such a confined working environment. - Also referred to as a Flight Attendant we perform a range of tasks, Be airline images representative with a standards grooming and performing.
Senior Marketing Leader tại Apollo English
9/2015 → 10/2018 (3 năm )
181-183-185 Phố Huế, Hai Bà Trưng, Hà Nội
- Effectively Plan and execute digital media campaigns on multiple platform including Facebook, Google Ads, Websites,... Ensure that all campaigns are optimized to bring highly targeted traffic and also conversion for improvement - Plan and manage Marketing projects from coordinating for implementation, controlling delivery of tasks, to project budget managing and analyzing the results and the effectiveness of the projects. - Proactively monitor the assigned Center's performance in terms of Sales, Inquiries and presentation of the Center. - Support in analyzing competitors and frequently update the competitive landscape in order to help company keep up a stable and good speed against competitors. - Assist in looking out for development and growth opportunities of company in all aspects: increase brand exposure/awareness, increase database, etc... - Perform other duties designated by the Line Manager.



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