Thông tin liên hệ
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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
---|---|---|
Liên hệ thành công | 1 | 18:48 29/04/2023 |
Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
Tiếng Anh (Giỏi)
1.000 - 4.999
Buồng phòng
Giới thiệu bản thân
Trình độ học vấn chuyên môn
El Mahrousa Commercial Secondary School
Commercial Diploma - Trung học
2001 → 2004
Kĩ năng
Time Management | |
Guest satisfaction | |
Schedule shifts | |
leadership skills | |
Handle guests' complaints | |
Train employees | |
Customer service | |
Close attention to detail | |
Opera system | |
Micros Order System | |
Microsoft Office |
Kinh nghiệm làm việc
Assistant Housekeeping Manager tại Danan for Tourism (Royal Commission)
8/2022 → Hiện tại
Al-Ula - Saudi Arabia
• Assist the Housekeeping Manager in daily operations. • Planned and directed the team members to ensure the highest. • Assists in the training and development of all housekeeping staff. • Managed the daily activities of the housekeeping department. • Coordinated daily operations between housekeeping and front office. • Responsible for interviewing, training, coaching, and counseling. • Prepare reports for management information. • Managing inventory linen, and guest supplies, cleaning supplies. • Provide the team with direction and motivation to achieve guest satisfaction.
Senior Housekeeping Supervisor tại Jaz Makadi Star & Spa
7/2021 → 8/2022 (1 năm 1 tháng)
Hurghada, Egypt
• Assist the Assistant Housekeeping Manager in daily operations. • Oversee Housekeeping Supervisors while inspecting guest rooms. • Schedule shifts and arrange for replacements in cases of absence. • Developed and implemented standard operating procedures for the quality of housekeeping services. • Coordinated daily operations between housekeeping and the front office. • Ensure adherence to the highest standards of the hotel brand. • Investigates guest complaints and takes corrective action. •Managed inventory control and housekeeping supplies and implemented an effective linen inventory process.
Floor Supervisor tại Labranda Royal Makadi
7/2020 → 8/2021 (1 năm 1 tháng)
Hurghada – Egypt
• Attending morning briefings and giving instructions forthe day. • Inspection for cleaning and servicing guestrooms and public areas. • Directing housekeeping staff to ensure a high standard. • Supervision housekeeping Attendant on a daily basis. • Paying attention to the complaints and needs of the guests. • Schedule and carry out cleaning programs. • Record daily events in Supervisors Logbook.
Room Attendant tại Vinpearl Resort & Golf
6/2018 → 1/2020 (1 năm 7 tháng)
Phu Quoc Island – Vietnam
• Greeting guests and responding to queries. • Replacing used towels and other bathroom amenities. • Changing bed linen and making beds. • Vacuuming carpets, dusting, and polishing furniture. • Sweeping and mopping floors. • Report every lost and found item. • Updating the status of guest rooms on the assignment sheet.
Room Attendant tại Old Palace Resort
3/2017 → 3/2018 (1 năm )
Hurghada, Egypt
• Greeting guests and responding to queries. • Replacing used towels and other bathroom amenities. • Changing bed linen and making beds. • Vacuuming carpets, dusting and polishing furniture. • Emptying trash containers and ashtrays. • Updating status of guest rooms on the assignment sheet.
Room Attendant tại The Three Corners Sunny Beach Resort
3/2014 → 3/2017 (3 năm )
Hurghada, Egypt
• Change bed linen and make beds. • Replacing used towels and other bathroom amenities. • Vacuuming carpets, dusting, and polishing furniture. • Check all vacant rooms daily to keep fresh. • Returning and restocking cleaning cart at shift end.
Mong muốn về công việc
Giải thưởng
The employee of the Month
10/2020
The employee of the Month
Employee of the Month
2/2018
Employee of the Month
Thông tin tham khảo
Mr. Ibrahim Salib/ - Executive Housekeeping Manager
Jaz Makadi Star & Spa
ibrahimsalib5555@gmail.com